Greater London · London and the South East
Mortlake Storm Damage Roof Report
Need a storm damage roof report in Mortlake? We can help, with a written report you can act on. Book a weekday or weekend visit.
- Broken or displaced guttering
- Water coming in after the storm
- Damage from fallen branches or debris
What we do, step by step
The aim of the visit is simple: to see as much of the roof as can safely be seen and record it clearly. Everything we note and photograph goes into the written report. It normally takes between one and two hours for a house, with bigger or more complicated roofs taking longer. From the street, a London terrace typically shows only its front slope or parapet, so in Mortlake we work round the house, using the street, the windows, the loft and any safe vantage point behind it. If other people live in the building, tell us who can let us into the shared parts.
- We note the date of the storm and the damage you’ve seen.
- We check the roof from wherever it’s safe.
- We record and photograph the damage.
- The report notes whether the damage fits a storm, older wear or both.
- We send you the report by email for your insurer.
How to prepare
- Let us know about parking before the day
- Check pets are kept safely away
- Make sure we can get to the back of the property
Booking a survey
If you’re buying, it helps to book soon after your offer is accepted, so you have the findings in time to act on them before you exchange. For any other survey, just ring 07833 053749 or send us an email when you’re ready.
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How a storm damage roof report works in Mortlake
A storm damage roof report is priced from £150. It is a report with photographs, sent by email. It isn’t a repair quote and doesn’t include repair costs, so ask a roofer to quote for the work. The insurer may still send a loss adjuster of its own. Our report gives you an independent record of the damage and its likely cause. We survey slate and tile slopes, gutters and fascias and flashings, and the problems we’re asked to look at most are loose or torn flashings and damaged ridges and hips.
Many London homes are well over a century old and their roofs have been patched more than once. Telling wear from a one-off event matters, because insurers normally exclude wear and tear. A careful look in Mortlake tells the two apart where the evidence allows. Photos and a written account give you something specific to show an insurer, a landlord or a roofer.
Nothing in the report is left vague: if work is needed, the report says so clearly, along with how urgent it is.
- Place
- Mortlake (SW14, SW13, SW15)
- Wider area
- Greater London
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Why act early in Mortlake
If the damage is partly wear and tear, it’s better to know. We record storm damage and older defects, so there are no surprises later. In a London terrace or conversion, a roof defect rarely stays your problem alone: failed flashings and blocked valley gutters can send water into more than one home. Dealing with it early is far less disruptive.
Price depends partly on the package: Basic from £150, Standard from £250 or Premium from £400, all including VAT. The roof’s size, height and access matter as well.
Why choose Independent Roof Survey in Mortlake
- Customer satisfaction of 98%
- Professional indemnity and public liability insurance
- Thermal imaging and drones used where they help
- Plain-English reports with photos
Take a look at our cost guide or two real surveys.
Common questions in Mortlake
Can parking be tricky for a visit in Mortlake?
Sometimes, yes. If Mortlake has controlled parking where you are, a visitor permit is the easiest answer, and a driveway is even better.
Is Mortlake in the area you cover?
Yes. We cover the whole of London and South East England, and Mortlake is part of that. You can call 07833 053749 or email us with the address and some details.
Do I have to be there for the survey?
Not necessarily. If we only need the outside, we can agree that ahead of time, but anything inside needs someone there to give access.
Do you need to get into the loft?
If the survey needs it and the loft space can be reached safely, yes. A clear path to the hatch helps, and if the loft can’t be reached safely, the report says so.
Do you survey roofs on blocks of flats?
Yes. Shared roofs just need a little more planning, with the building owner or managing agent. Mention it when you get in touch and we will explain what’s needed.
Will my insurer pay for an old roof?
Wear and tear is normally excluded from home insurance. We note both storm damage and older defects, so it is clear what we found. Your insurer decides how its policy applies.
Is it the same as a RICS Level 2 or Level 3 survey?
No. Our survey is a roof survey, not a RICS Level 2 or Level 3 survey of the whole building. It focuses on the roof, so it sits alongside a building survey rather than replacing it.
Common roof problems in Mortlake
Landlords and managing agents book reports to keep a record for owners and insurers. The report can be shared with owners, tenants or insurers.
Here are some of the things we see often:
- Slipped or missing slates or tiles
- Gutters pulled loose in the wind
- Ridge tiles that have come loose
- Torn or lifted flat roof coverings
Trees in and around Palewell Park shed leaves that can end up in nearby gutters, and an overflowing gutter soon means a wet wall.
Questions to ask before you book
- How soon the report will arrive
- Which parts of the roof they’ll actually see
- Will they check the loft as well as the outside?
- How much experience they have with roofs like yours
Rented homes, blocks and businesses
If you own several properties, surveys can be booked for more than one address. To discuss a number of properties, call 07833 053749 or drop us an email with the addresses.
Where a roof is shared: access has to be agreed with whoever owns or manages the building. Let us know about it when you book and we’ll plan the visit with that in mind.
Places near Mortlake
More services for Mortlake
What a storm damage roof report looks like in Mortlake
Alongside Victorian and Edwardian terraces, outer London has a great many interwar semis, often with hipped roofs of clay or concrete tiles. Bay roofs, hip ridges and dormers from later loft conversions are the details that set these houses apart. Where water gets in depends a good deal on what the roof is made of and how it is detailed. About 1.3 miles north lies Chiswick House, a reminder of how long the area around Mortlake has been built on. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and any change of roofing material on a listed home needs checking with the council first.
If you look after a shop, office or commercial unit, for example near Putney Exchange, finding where water is getting in quickly keeps disruption down. If you look after a building such as Thomson House School, water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot.
Mortlake is about 3 miles west of Fulham, in Greater London. Wherever you are in Mortlake, we can come and survey your property, on a weekday, Saturday or Sunday. Mortlake is one of the places in Greater London where we work for storm damage roof reports. You can also see our page for London.
We survey roofs across SW14, SW13 and SW15 for storm damage roof reports and the streets around it. Whether your property is on Elm Road, Well Lane and Coval Road or anywhere close by, we can help. Mortlake sits on or near the A3003. We also cover the places around Mortlake: East Sheen (1 mile south-west), North Sheen (1 mile north-west), Barnes (1 mile north-east), Grove Park (1 mile north) and Roehampton (1 mile south-east). Within a short drive, we also cover London (8 miles east), City of Westminster (6 miles north-east), Marylebone (6 miles north-east), Kensington (4 miles north-east), St Pancras (8 miles north-east) and Shoreditch (9 miles north-east).
Landmarks near Mortlake
We work in homes and buildings around Richmond Park Academy, Hare and Hounds pub and Palewell Park. Mortlake has its own railway station: Mortlake station. Other landmarks nearby include Ubuntu Museum: African Museum of Humanity (1.1 miles south-east) and Barnes Hospital (less than half a mile east). Open spaces near Mortlake include Richmond Hill and Kew Gardens Lake.
What this survey can’t tell you
Some things cannot be seen without opening up the roof, and that sets some limits:
- Areas we can’t see safely
- A price for the repairs
- Acting for you with the insurer
Not sure which survey suits your roof? You can call 07833 053749 or drop us an email and we will tell you before you book. The full list of what we check.
Roofs we survey in Mortlake
- Chimney stacks
- Gutters and fascias
- Slate and tile slopes
- Flashings
- Flat roofs
- Ridges and hips
Different roofs, different checks
Flat roof coverings
Branches and debris can damage flat roofs or block outlets. We record what we find.
Slate roofs
Slates frequently outlast the nails that hold them. We check whether slipped slates suggest storm damage, older wear or both.