Greater London · London and the South East
Norbiton Storm Damage Roof Report
An independent record of roof damage after a storm in Norbiton, carried out by an experienced roof surveyor. You get a clear written report with photographs.
- Slipped or missing slates or tiles
- Flashings pulled away from walls or stacks
- Damaged flat roof membrane
Before and after the survey
Nothing here needs a ladder. Our suggestions:
- Tell your insurer about the damage promptly
- Write down when the storm hit and when you noticed damage
- Ask a roofer for emergency temporary protection if water is coming in
- Check how your policy defines a storm
Questions about the findings are always welcome. The Standard Survey includes a follow-up consultation and the Premium Survey an in-person consultation.
After a storm, look at the roof from the street or garden. With binoculars, you can frequently spot problems without climbing. Do not go up a ladder to look.
Storm damage roof report in Norbiton
If your roof has been damaged, stay safe first. Photograph the damage from ground level or a window, and never climb up. Emergency temporary protection, such as covering an opening, is a job for a roofer. We then record the damage in a report you can pass to your insurer. Keep receipts for any emergency work. If you’ve noticed flashings pulled away from walls or stacks and loose or broken chimney pots and cowls, a survey will tell you what’s going on, whatever the roof.
In a London flat, water can travel some way before it shows. That makes the source hard to pin down, and finding it matters for whoever has to deal with it. In Norbiton, we inspect what we can reach safely and are given access to. It helps to know when the water appears and in what weather.
Nothing in the report is left vague: if work is needed, the report says so clearly, and where it can wait, that’s said too.
- Where
- Norbiton (KT2, KT1, KT3)
- Region
- Greater London
- Price
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- Survey days
- Weekdays, Saturdays and Sundays
- Insured
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
The survey, step by step
Every roof is different, but as a rough guide the survey takes about one to two hours for most homes, depending on how much of the roof was hit. If you have questions on the day, just ask. From the street, a London terrace typically shows only its front slope or parapet, so in Norbiton we work round the house, using the street, the windows, the loft and any safe vantage point behind it. If other people live in the building, tell us who can let us into the shared parts.
- You tell us when the storm was and what damage you’ve seen.
- We inspect the roof from safe viewpoints and from the loft where there’s access.
- Each area of damage is photographed and described.
- The likely cause is recorded, along with any evidence of older wear.
- We send you a written report with photos, ready to give to your insurer.
Before the survey
- For flats, check roof access has been agreed
- Have keys ready for side gates, garages or roof access doors
- Show us where any leaks or stains appear
Getting a price
You can call us seven days a week. For a price or to book, call 07833 053749 or email us.
Advice
What this survey can’t tell you
Some things cannot be seen without opening up the roof, and that sets some limits:
- The work of a loss adjuster appointed by your insurer
- What your policy covers, which depends on its wording
- Damage hidden under coverings or inside the structure, without opening up
If in doubt, phone 07833 053749 or drop us an email and we’ll recommend the right survey before booking. The full list of what we check.
What this survey covers
- Flashings
- Slate and tile slopes
- Flat roofs
- Chimney stacks
- Gutters and fascias
- Ridges and hips
Roof by roof
Flat roof coverings
Debris blown onto a flat roof can puncture the covering or block outlets. Any damage is recorded with photos.
Slate roofs
Natural slate can last 100 years or more, but the nails often fail first. The report records whether slipped slates look like storm damage or older wear.
Norbiton roofs and the weather
Further from the centre, London’s housing takes in interwar semis with hipped roofs in clay or concrete tiles as well as slate-roofed terraces. Hips, bay roofs and later loft conversions are typical of those semis, if your home is one of them. Each of these roof types has its own typical places for water to get in. With Pembroke Lodge about 2.2 miles north, Norbiton sits in an area with a long building history. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.
Anyone responsible for a site like St Paul's CofE Primary School will know that water through a big roof can travel a long way before it drips, so the search covers more than the obvious spot. If you live near a park such as Canbury Gardens, or anywhere with mature trees, autumn leaves can block gutters and valleys, and blocked gutters overflow and soak walls.
Norbiton is about 3 miles west of Wimbledon, in Greater London. Roofs in Norbiton get the same thorough look as anywhere else in Greater London. We cover towns and villages across Greater London, large and small. You can also see our page for London.
All of KT2, KT1 and KT3 is within our area for storm damage roof reports, from the main roads to the quietest streets. Whether your property is on New Road, York Road and Orme Road or a nearby road, we can survey it. If you’re just outside Norbiton, we cover Kingston upon Thames (1 mile west), Coombe (1 mile north-east), New Malden (1 mile south-east), Motspur Park (1 mile east) and Coombe Hill (2 miles north-east). Within a short drive, we also cover London (10 miles north-east), City of Westminster (9 miles north-east), Marylebone (9 miles north-east), Kensington (7 miles north-east), St Pancras (11 miles north-east) and Shoreditch (12 miles north-east).
Around Norbiton
Typical jobs here are in homes near Kingston Grammar School, Tiffin School and The Black Horse pub and the streets around them. Norbiton has its own railway station: Norbiton station. Nearby you will also find Kingston Hospital (under half a mile north) and Bentall Centre (0.9 miles west). Open spaces near Norbiton include Rose Walk and Kingston Hill Road area.
Places near Norbiton
Also in Norbiton
For landlords and managing agents
Where a roof is shared: we need access agreed with the freeholder or managing agent. Mention it when you contact us and we will plan the visit with that in mind.
We survey roofs for landlords and agents as well as homeowners. The report gives you a dated record of the roof, with photographs.
Common roof problems in Norbiton
Branches and trees often come down on roofs during storms. We record the damage and where it is, with photographs.
Most people get in touch when they’ve noticed something like this:
- Slipped or missing slates or tiles
- Loose or broken chimney pots and cowls
- Gutters pulled loose in the wind
- Torn or lifted flat roof coverings
If you look after a shop, office or commercial unit, for example near Bentall Centre, a quick answer on where water is coming in keeps a business running.
Before you book anyone
- What’s outside the scope of the survey
- Whether they hold professional indemnity and public liability insurance
- Their report turnaround times
- How they plan to inspect the roof safely
Norbiton questions
Does a conservation area affect roof work in Norbiton?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Can parking be tricky for a visit in Norbiton?
Usually it’s manageable with a little notice. Let us know the parking rules on your street and we will work around them.
How long have you been surveying roofs?
We have more than 20 years’ experience and have completed over 5,000 surveys across London and South East England.
How are storm damage reports priced?
Storm damage roof report starts from £150, including VAT. Larger or more complex roofs are quoted for their size. Repair costs aren’t included, so ask a roofer to quote.
Do you need to get into the loft?
If the survey needs it and the loft space can be reached safely, yes. Please clear anything stored under the hatch.
What if the roof was already worn?
Most policies do not cover wear and tear. We note both storm damage and older defects, so it’s clear what we found. Your insurer decides how its policy applies.
What’s the best way to book?
The quickest way is to ring 07833 053749 or send us an email. Give us the address and a few details about the roof. Surveys run on weekdays, Saturdays and Sundays.