Surrey · London and the South East
Storm Damage Roof Report in Penton Hook
An independent record of roof damage after a storm in Penton Hook, carried out by an experienced roof surveyor. Every survey comes with a written report and photos.
- Damaged pots on the stack
- Broken or displaced guttering
- Slipped or missing slates or tiles
What we do, step by step
We’ll ask a few questions first, such as when any problem began and what work has been done before. The inspection then takes about one to two hours at a house, and longer if the damage is spread across a large roof. Older roofs in small places like Penton Hook can have low, tight loft spaces, so it helps to know whether there is a loft hatch and how easy it is to reach. Only areas that can be reached safely are inspected.
- You tell us when the storm was and what damage you’ve seen.
- The roof is looked at from ground level, from windows and from the loft space where it is safe.
- We photograph and record every area of damage we can see.
- We look at whether the damage fits storm damage, older wear or both.
- We send you a written report with photos, ready to give to your insurer.
How to prepare
- Buyers: confirm access with the estate agent or seller
- Clear the way to the loft hatch
- Keep pets in another room
How to book
We survey roofs on weekdays and at weekends. To find a date that works for you, phone 07833 053749 or send us an email.
Advice
How a storm damage roof report works in Penton Hook
A storm damage roof report is priced from £150. You get a written report with photos by email. It is not a repair quote and doesn’t include repair costs, so you’ll need a roofer’s quote for that. The insurer may still send a loss adjuster of its own. What you get is an independent record of the damage and what seems to have caused it. Common reasons to book are roofs hit by falling trees and loose or torn flashings, on slate and tile slopes, flashings and flat roofs.
Many homes in small places like Penton Hook face open ground, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.
The report records the roof as we found it on the day. That makes it useful now and a handy reference later, for instance when you want to check whether anything has changed.
- Place
- Penton Hook (KT16)
- Region
- Surrey
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Appointments
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026
What happens if roof problems are left?
Before temporary repairs, photograph the damage from ground level if it’s safe. Those photos show the damage as it was. Older and listed buildings around Penton Hook may need consent and matching materials for repairs, so leaving a defect until it is urgent leaves less time to plan.
Bigger, taller and commercial roofs take more time to survey, so they’re priced to match. You’ll know the figure before booking.
Why choose Independent Roof Survey in Penton Hook
- 5,000+ roofs surveyed
- 98% customer satisfaction
- Drones and thermal imaging where it applies
- An independent look at the roof
Read what a roof survey costs and our case studies.
What we are asked to look at in Penton Hook
Strong winds lift loose or poorly fixed slates and tiles, ridge pieces and flashings. Driving rain then gets in through the gaps. Most people book a report soon after a storm, when they’ve seen damage or water has come in.
Typical things we’re asked to look at include:
- Roofs hit by falling trees
- Water coming in after the storm
- Damaged flat roof membrane
- Gaps where slates or tiles have gone
If yours is one of the older homes in the streets near Church of All Saints, lead flashings, valleys and old chimneys are typical places for water to get in.
What to check before booking
- What insurance they carry
- Is there a chance to talk the report through?
- Is VAT included in the price?
- What they will not be able to tell you
Roof by roof
Flat roof coverings
Edge trims and laps are often where flat roof coverings start to peel back. We look at whether the damage is recent or older.
Slate roofs
In high winds, slates can slip or go, often where nails have rusted. Our report notes moved slates and any sign of older corrosion.
Leaks and storm damage in Penton Hook
Historic houses such as Botleys Mansion, about 2.8 miles south-west, show how far back building in the area around Penton Hook goes. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material. Older houses across Surrey often have handmade clay tiles, and many have tile-hanging. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Different coverings let water in at different points, which shapes where the search starts.
Living close to Penton Park is pleasant, but mature trees mean leaves in gutters and valleys each autumn, so outlets and downpipes are worth watching. If you run a hotel or guest house in or near Penton Hook, a roof problem can mean rooms out of use, so it pays to find faults before guests do.
Penton Hook is about 2 miles south of Staines-upon-Thames, in Surrey. Whether the building in Penton Hook is a house, a flat or a commercial unit, we can survey the roof. Penton Hook is one of the places in Surrey we cover for storm damage roof reports. For surveys nearby, see our Guildford page.
Surveys in KT16 are booked the same way as anywhere else. We cover properties on Midway Avenue, Bourne Avenue and Albert Avenue and the roads around them. We also cover Thorpe (1 mile west), Staines-upon-Thames (2 miles north), Egham Hythe (2 miles north-west), Thorpe Green (2 miles west) and Stroude (2 miles west). Further out, we also cover Guildford (12 miles south), Woking (7 miles south-west), Camberley (11 miles south-west), Epsom (11 miles south-east), Ewell (11 miles east) and Walton-on-Thames (4 miles east).
Around Penton Hook
Typical jobs here are in homes near Three Horse Shoes Public House, Penton Park and The Matthew Arnold School, among other places. The closest station to Penton Hook is Chertsey station, roughly 1.5 miles south of the centre. Well-known places in the area include Runnymede Hospital (2.3 miles south-west) and Spelthorne Museum (1.9 miles north). Green spaces nearby include Fleet Lake and St Ann's Hill.
FAQs for Penton Hook
Do you carry out roof surveys in Penton Hook?
Yes, Penton Hook is one of the places we work. Every survey there gets the same written report with photos, and visits run on weekdays and weekends.
Does a conservation area affect roof work in Penton Hook?
Your council is the best source, with Historic England’s list for listed buildings. Both listing and conservation areas can limit changes of roofing material.
Can you tell me if my claim will be paid?
That is not something we can promise. Insurers decide claims on their own policy wording. What we provide is an independent record of the damage.
Are you loss adjusters?
No. We are not loss adjusters, and we do not negotiate claims. We give you an independent report of the damage, which you can pass to your insurer.
Should I go up on the roof to take photos?
Safely, from ground level or a window. Never climb onto a roof after a storm. With binoculars, you can see a lot from the ground, and we will record the rest.
How long have you been surveying roofs?
Over 20 years and more than 5,000 surveys.
How strong does the wind have to be for a storm claim?
It varies by policy. Many treat gusts of about 55 mph as storm conditions, but your policy sets the actual test.
Tips from our surveys
Nothing here needs a ladder. A few suggestions:
- Note the date and time you first saw the damage
- Take photos of stains and damp inside
- Photograph the damage safely from below
- Keep any slates, tiles or debris that fall, if it’s safe to do so
If you are unhappy with how your insurer handles the claim, you can complain to them first. If that doesn’t resolve it, the Financial Ombudsman Service may be able to help.
Ask a tree specialist about branches over the roof. Branches can hit or scrape the roof in a storm.
Nearby places to Penton Hook
Also in Penton Hook
What this survey cannot tell you
A survey is a careful look at the roof, but it can’t do everything. Its limits include:
- Areas we can’t see safely
- Whether your insurer will pay the claim
- Estimates of repair costs
If you’re not sure which survey you need, phone 07833 053749 or email us and we will give you a straight answer. The full list of what we check.
Roofs we survey in Penton Hook
- Flat roofs
- Flashings
- Ridges and hips
- Gutters and fascias
- Chimney stacks
- Slate and tile slopes