Surrey · London and the South East
The Chart Storm Damage Roof Report
Find out the condition of the roof at your property in The Chart from an independent roof surveyor. Visits run on weekdays and weekends, in the daytime.
- Loose or torn flashings
- Damaged pots on the stack
- Stains appearing after strong winds
How a storm damage roof report works in The Chart
Our storm damage report gives you an independent, written record of how a storm has affected your roof. It sets out what is damaged, with photos, and what we think the likely cause is. It is yours to pass to your insurer. Insurers decide claims on their own policy wording. We’re not loss adjusters, and we can’t tell you whether a claim will succeed. We survey gutters and fascias, slate and tile slopes and flat roofs, and people most often book us about new damp or leaks inside and broken or displaced guttering.
Being in a small place like The Chart makes no difference to how a leak or storm damage is looked at: the journey and access are just planned beforehand. Tell us where the water shows, when it appears and anything you’ve noticed outside, plus any earlier repairs. If you have photos of the water coming in, they help as well.
After the visit, you get a written report with photographs, emailed to you. It explains the condition of the roof, the defects we found and what we recommend.
- Location
- The Chart (RH8)
- Wider area
- Surrey
- Prices
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Survey days
- Weekdays and weekends
- Insurance
- Professional indemnity and public liability
- Call
- 07833 053749
- Last updated
- 27 October 2026
Landlords, agents and block managers in The Chart
Roof problems in a rented home affect tenants as well as the building. A survey shows what needs attention, so you can plan the work with less disruption.
Shared roofs need a little more planning: access has to be agreed with whoever owns or manages the building. Tell us about it as you book and we will plan the visit with that in mind.
What we are asked to look at in The Chart
Roofs that were already worn are more likely to suffer in a storm. Corroded nails on slate roofs, worn mortar on ridges and old flashings can all give way. We record recent damage alongside older defects.
Common reasons to book include:
- Gutters pulled loose in the wind
- Ridge tiles that have come loose
- Damaged flat roof membrane
- Lead lifted at abutments
If you own a rental within reach of Hurst Green station, tracing a leak quickly matters when a tenant is living with it.
Questions to ask before you book
- Whether any drone flown is registered with the CAA
- Whether VAT is added on top
- Whether you get a written report with photos
- What they won’t be able to tell you
What we look for on each type of roof
Lead flashings
Flashings with older defects often fail in high winds. We record what looks recent and what looks older.
Clay and concrete tiles
A missing tile lets rain reach the underlay. We photograph each gap.
Your questions about storm damage roof reports in The Chart
Do you cover smaller places like The Chart?
Yes. The Chart is within the area we cover, which takes in towns, villages and rural addresses. We cover the whole of London and South East England. Let us know about access, parking and anything unusual about getting there as you book.
Is The Chart in the area you cover?
Yes, The Chart is one of the places we work. The survey and report are the same in The Chart as anywhere else, and visits run on weekdays and weekends.
Will my insurer pay for an old roof?
Insurers usually exclude wear and tear. Our report gives an honest view of what’s recent damage and what’s older wear. Your insurer decides the claim.
How long will you be at the property?
Expect it to take about 1–2 hours at a house, and longer if the damage is spread across a large roof. The written report follows by email.
Will you check the loft?
Typically, if there’s one and it can be reached safely. The loft space can show things the outside can’t, like damp timbers, staining or daylight.
Is it the same as a RICS Level 2 or Level 3 survey?
No. Our survey is a roof survey, not a RICS Level 2 or Level 3 survey of the whole building. It focuses on the roof, so it sits alongside a building survey rather than replacing it.
What’s the best way to book?
To book, phone 07833 053749 or send us an email with the address, the type of property and what’s prompted the survey. We will confirm the price and agree a day with you.
What we do, step by step
The aim of the visit is simple: to see as much of the roof as can be seen safely and record it clearly. Everything we note and photograph goes into the written report. It normally takes about 1–2 hours for a house, while a commercial roof takes nearer three to four hours. In a hamlet or village like The Chart, a postcode does not always lead to the right gate, so a few directions, or a note of a nearby landmark, help us arrive on time. The visit itself is the same as anywhere else.
- We start with the details: when the storm hit and what damage you can see.
- We view the roof from wherever it can safely be seen, including the loft where there is access.
- The damage is recorded with photos, area by area.
- We note the likely cause, including any signs of wear that were there before the storm.
- You get a written report you can pass to your insurer.
Before the survey
- Let us know about parking before the day
- Keep pets out of the way during the survey
- Dig out any old roof reports or invoices
Getting a price
To arrange a survey, call 07833 053749 or email us with the address and what you’d like to know about the roof. We will confirm the price before you book.
Read more
Can I check my roof myself?
After strong wind, take a look from the pavement or garden: broken slates or tiles in the garden, gaps along the ridge or loose lead are signs to note. Do not go up yourself.
Keep a simple record: dates of leaks, photos from the ground and any work done on the roof. Share it with us as you book.
Towns and villages near The Chart
Also in The Chart
Storm damage roof reports in The Chart: local notes
Older houses across Surrey frequently have handmade clay tiles, and many have tile-hanging. Horsham stone slab roofs survive on some old buildings in Surrey. Where water gets in depends a good deal on what the roof is made of and how it’s detailed. The wider area around The Chart has a long history of building, with Chartwell about 1.9 miles east. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and any change of roofing material on a listed home needs checking with the council first.
If you own one of the older houses in the streets near St Andrew's, water on an older roof tends to find its way in at the lead, the valleys or the chimney. Take a building like Limpsfield CofE Infant School: on a building that size, finding the source of a drip means looking well beyond the stain.
The Chart is about 6 miles south-east of Caterham, in Surrey. Roofs in The Chart get the same thorough look as anywhere else in Surrey. Across Surrey, we cover The Chart and the places around it. Our Crawley page covers surveys nearby.
Here we cover the RH8 postcode area for storm damage roof reports. Local streets include Stoneleigh Road, St Andrews Way and Ridlands Lane, and we cover them all. Other places close to The Chart include Pains-Hill (1 mile west), Moorhouse Bank (1 mile north-east), Goodley Stock (1 mile east), Limpsfield (1 mile north-west) and Crockham Hill (1 mile south-east). Within a short drive, we also cover Epsom (15 miles north-west), Horley (10 miles south-west), Redhill (9 miles west), Ewell (15 miles north-west), Reigate (10 miles west) and Caterham (6 miles north-west).
What’s near The Chart
We work in homes and buildings around Carpenters Arms, Oxted School and Hazelwood School and the streets around them. The Chart’s nearest station is Hurst Green station, roughly 1.6 miles west of the centre. Other landmarks nearby include Tandridge Priory (0.6 miles north-west). For a walk, there is Botley Hill and Bay Pond.
What we cannot see
A survey is a close look at the roof, but it can’t do everything. Its limits include:
- The work of a loss adjuster appointed by your insurer
- Areas we can’t see safely
- Your insurer’s view of the claim
Not sure which survey suits your roof? You can phone 07833 053749 or send us an email and we’ll tell you before booking. The full list of what we check.
Roof types and parts we check
- Ridges and hips
- Flat roofs
- Slate and tile slopes
- Gutters and fascias
- Flashings
- Chimney stacks