Surrey · London and the South East
Storm damage roof report in West End, Surrey
Find out what’s going on with the roof before you decide what to do next. We carry out storm damage roof reports in West End, with photos and a clear written report.
- Damaged flat roof membrane
- Slipped or missing slates or tiles
- Gutters pulled loose in the wind
Storm damage roof reports for homes and businesses in West End
The Financial Ombudsman asks three questions when it looks at storm complaints: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. You or your insurer can check the weather for the date. Common reasons to book are broken or displaced guttering and damaged flat roof membrane, on flat roofs, flashings and ridges and hips.
Roofs in small places like West End often stand in the open, so storms hit ridges, verges and chimneys hard. Damp in old stone, brick or timber walls is slow to dry out, so it pays to find the cause quickly. A record with photographs is useful if you need to show the damage to anyone else.
Pictures do a lot of the work in our reports, because a photo of a cracked flashing says more than a paragraph. If something couldn’t be seen safely, the report is clear about it.
- Where
- West End (KT10, KT12)
- Region
- Surrey
- Price
- From £150 inc. VAT
- Reports
- Emailed report with photos and recommendations
- Survey days
- Monday to Sunday, daytime
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
What a storm damage roof report doesn’t cover
No survey can tell you everything, and we’d rather be clear about that before booking. Bear these in mind:
- Damage hidden under coverings or inside the structure, without opening up
- Repair costs or quotes for the work
- Whether your insurer will pay the claim
If you’re not sure which survey you need, phone 07833 053749 or drop us an email and we will give you a straight answer before you book. What our survey covers.
What we check
- Ridges and hips
- Flat roofs
- Slate and tile slopes
- Gutters and fascias
- Flashings
- Chimney stacks
Places near West End
Also in West End
Prices for storm damage roof reports in West End
A few things affect what a survey costs:
- The use of thermal imaging or a drone
- Basic, Standard or Premium
- Extensions, dormers and garages with roofs of their own
- Height and safe access
To find out what your survey will cost, phone 07833 053749 or email us and tell us about the roof. We will confirm the figure before booking.
What to let us know when you get in touch
You don’t need to know any roofing terms. It is enough to let us know:
- Your postcode, so we can check access and travel
- Whether there is a loft hatch, a shared roof or tricky access
- When you need the report by
- What kind of property and roof it is
To get a price for storm damage roof reports in West End, phone 07833 053749 or drop us an email. The address, the type of property and what you’d like to know help us give you an accurate price.
What a storm damage roof report looks like in West End
The Homewood, about 1 mile south-west, is one of the historic houses in the wider area around West End. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material. Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. Some old buildings in Surrey and Sussex have Horsham stone slab roofs. Different coverings let water in at different points, which shapes where the search starts.
If you live near a park like Claremont Park, or anywhere with mature trees, autumn leaves can block gutters and valleys, and an overflowing gutter soon means a wet wall. If you look after a building like Claremont Fan Court School, tracing a leak on a big roof starts with where the water appears and works back. Landlords with a home close to Hersham station may find that finding the cause of a leak fast keeps a tenant’s home dry and the work focused.
West End is about 1 mile south-west of Esher, in Surrey. We survey roofs in West End and the rest of Surrey, as part of our work across London and the South East. West End is one of the places in Surrey where we work. Our Guildford page covers surveys nearby.
Postcode districts we cover here for storm damage roof reports: KT10 and KT12. Local streets include Esher Road, Garson Road and Lammas Lane, and we cover them all. You will find West End on the A244 and A307, which makes it simple to reach. Nearby, we also carry out storm damage roof reports in Esher (1 mile north-east), Lower Green (1 mile north-east), Claygate (2 miles east), Hinchley Wood (2 miles north-east) and Weston Green (2 miles north-east). Further out, we also cover Guildford (12 miles south-west), Woking (9 miles west), Camberley (15 miles west), Epsom (5 miles east), Redhill (13 miles south-east) and Ewell (5 miles east).
Local landmarks in West End
We work in homes and buildings around Esher Church School, Claremont Park and Esher Church of England High School. For rail, the closest station is Hersham station, about 1.1 miles north-west. Well-known places in the area include Elmbridge Museum (0.9 miles north-east) and No. 2 New Zealand General Hospital (2.6 miles north-west). Not far away are Claremont Lake and Jubilee Wood.
How the survey works
Every visit follows the same pattern: we listen to what’s been worrying you, inspect the roof from every safe viewpoint, take photos as we go and record our findings for the written report. It normally takes about one to two hours at a house, and longer if the damage is spread across a large roof. Older rural homes like those around West End can have a main roof, lower lean-to roofs and outbuildings all joined together. Each part is looked at from wherever it can be seen safely, and anything we cannot see is noted.
- We start with the details: when the storm hit and what damage you can see.
- We view the roof from wherever it can safely be seen, including the loft where there is access.
- We photograph and record every area of damage we can see.
- The likely cause is recorded, along with any evidence of older wear.
- You get a written report you can pass to your insurer.
Preparing for the visit
- Keep pets inside or away from the areas we are looking at
- Jot down any questions you want answered
- Mention any parking restrictions on your street
Booking a survey
Storm damage roof report starts from £150, including VAT. What you pay depends on the roof’s size, access and the package, so ring 07833 053749 or drop us an email with the details.
Advice
What we look for on each type of roof
Clay and concrete tiles
Tiles without fixings can move more easily in wind. We record what we can see of the fixings.
Ridge and hip tiles
A lifted ridge tile can let water into the roof. Each one is recorded with photos.
FAQs for West End
Do you carry out roof surveys in West End?
Yes. We cover the whole of London and South East England, and West End is part of that. Just ring 07833 053749 or send us an email and tell us about the property, and we will talk through which survey suits.
Will you come out to West End?
Yes, smaller places are covered as well as towns. Our area covers London and the South East. Let us know about access, parking and anything unusual about getting there when you book.
Will you go up on the roof?
Not always. Some roofs are too steep or fragile to walk on safely. Safe viewpoints, the loft and a drone where it applies let us see the rest.
Will you check the loft?
If it is needed and safe to reach, yes. Inside, we look for damp, staining, gaps and sagging.
Is this an asbestos survey?
No. Our report may flag materials that could contain asbestos, but only a specialist asbestos surveyor can confirm it. Buildings built or refurbished before 2000 may contain it.
How long have you been surveying roofs?
Over 5,000 surveys so far, over more than 20 years.
Does this replace a RICS home survey?
No. It is a specialist roof survey, not a RICS Level 2 or Level 3 building survey. It focuses on the roof, so it sits alongside a building survey rather than replacing it.
What you can safely check yourself
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way, and a fall can be serious. That part is for a survey, using safe viewpoints and a drone where applicable.
Surveys for landlords and agents in West End
For blocks of flats, a roof survey helps managing agents and residents’ management companies plan ahead. The report sets out what needs attention now and what can wait, which helps with budgets and planning.
We survey roofs for landlords and agents as well as householders. The report gives you a dated record of the roof, with photographs.