Greater London · London and the South East
Shepherd's Bush Thermal Roof Survey
A careful look at the roof at your property in Shepherd's Bush, with photos and a written report.
- Moisture around outlets and upstands
- Damp patches with no obvious cause
- Wet insulation beneath the membrane
What happens on the day
The visit normally starts outside and finishes in the loft: outside views come first, then the loft space if there is safe access. All told, expect an hour or two at a house, including the thermal images, and around 3–4 hours for a commercial roof. In converted houses and mansion blocks, the loft hatch is frequently on a shared landing. Where that’s the case, access needs agreeing with whoever controls that landing. Everything else is planned around the building, not the postcode.
- We go through the roof, the problem and the weather expected on the day.
- The roof is inspected visually from safe positions.
- We take thermal images of the roof and of the loft where we can reach it.
- Patterns that stand out are checked with moisture readings.
- The report pairs each thermal image with a photo and explains what it suggests.
Before the survey
- Note where any stains or damp appear
- Check the loft hatch can be reached
- If you’re buying, check with the agent that we can get in
Getting a price
Photos help, if you have them. Take them safely from ground level or a window, and please do not climb up for a closer look. To get started, ring 07833 053749 or send us an email.
Related advice
How a thermal roof survey works in Shepherd's Bush
Flat roofs over extensions, garages, flats and commercial buildings are where thermal imaging often helps most. It can show patterns that point to trapped moisture under the membrane. On pitched roofs, slates and tiles over a ventilated space can hide what’s below, so we combine the camera with an inspection from the loft where there is safe access. Typical surveys look at wet areas near outlets and upstands and leaks that are hard to trace, on ceilings below the roof, pitched roof slopes and insulated roof spaces.
In London’s terraces and conversions, roofs are packed close together, which makes care around neighbours part of the job. We take care to focus on the roof we have been asked to look at, in Shepherd's Bush as anywhere. Mention access, height and anything unusual about the building when booking. Steep slopes, tall chimneys and rear additions are where the extra view helps most.
The report does not just list problems. It explains what we found, why it matters and what we recommend, so you can decide what to do next.
- Place
- Shepherd's Bush (W12, W11, W14)
- Region
- Greater London
- Cost
- From £400 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Monday to Sunday, daytime
- Cover
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026

How we price thermal roof surveys
Survey packages start from £150, inc. VAT. The price for your roof depends on:
- The size of the roof
- The number of roofs, including extensions and garages
- The use of thermal imaging or a drone
- The type of building, from a house to a block or an office
The Premium Survey includes thermal imaging and drone inspection where applicable, from £400 with VAT included. We can help you choose the package that fits what you want to find out.
Booking your survey
Some details help us point you to the right survey and price. When you get in touch, it is useful to mention:
- How the loft is reached, if there is one
- Why you want a survey: buying, a leak, a storm or new work
- Pictures of the roof from a safe spot, if you have them
- Where water is showing inside, if it is
We survey roofs on weekdays and at weekends. To find a date that works for you, ring 07833 053749 or use the contact form with the address and the days you’d prefer.
Common questions in Shepherd's Bush
How do I find out if my home in Shepherd's Bush is listed?
The council and Historic England’s list are the places to check. It’s worth checking before planning roof work, as both can affect what’s allowed.
Can parking be tricky for a visit in Shepherd's Bush?
Parking in Shepherd's Bush, as in most of London, takes a little planning: a visitor permit or a nearby bay makes the day run more smoothly.
How soon will I get the report?
Report times are set by the package. Basic: within 48 hours. Standard: 24 to 48 hours. Premium: the same day. Mention any deadline when booking.
Can you survey a shared roof?
Yes. A shared roof needs access agreed first, with the building owner or managing agent. Mention it when you contact us and we will explain what’s needed.
Does thermal imaging work on slate and tile roofs?
It can help, but the results are often less clear than on a flat roof. The air space under slates and tiles can hide patterns, so we combine it with an inspection from the loft where there’s safe access.
Can you check my loft insulation with a thermal camera?
Gaps and thin areas of insulation can show up on the camera. The difference is clearest when the building is heated and it’s colder outside. Where we can reach the loft safely, we check there too.
Do you work in Shepherd's Bush?
Yes. We survey roofs across London and South East England, Shepherd's Bush included.
What you can safely check yourself
The one thing to avoid is getting up close. Slates, tiles, flat roofs and rooflights can give way, and a fall can be serious. That part is for a survey.
Keep a simple record: dates of leaks, photos from ground level and any work done on the roof. Send it with your enquiry.
Airspace, weather and Shepherd's Bush roofs
Within a mile and a half or so of Shepherd's Bush there are several hotels, and like offices and blocks, hotels frequently sit under flat roofs. If you look after one, a large roof can be surveyed without guests having anyone working above them. Shepherd's Bush is about 1 mile from the edge of the flight restriction zone around London Heliport in Battersea. If the drone is used for your survey, the exact boundary is checked for the address first.
As a London address, Shepherd's Bush can be tricky for parking: a visitor permit or a nearby bay makes the day easier. Anyone responsible for a site like Addison Primary School will know that big roofs are where photos from the air and thermal images show the most at once. Leighton House lies about 0.9 miles south-east, so building around Shepherd's Bush goes back a long way. A drone or thermal survey does not involve any work on the roof, which suits older buildings.
Shepherd's Bush is about 1 mile west of Kensington, in Greater London. We provide thermal roof surveys for homes and businesses in Shepherd's Bush and the surrounding area. Shepherd's Bush is one of the places in Greater London where we work.
Thermal roof surveys in W12, W11 and W14 work the same way as everywhere else we cover. That includes homes and businesses on Bard Road, Stowe Road and Wells Road and the roads around them. With the A402 close by, Shepherd's Bush is simple for us to get to for thermal roof surveys. We also cover White City (1 mile north), Holland Park (1 mile east), Notting Hill (1 mile north-east), Kensington (1 mile east) and Notting Dale (1 mile north-east). Larger places within reach include London (5 miles east), City of Westminster (3 miles east), Marylebone (3 miles east), St Pancras (5 miles east), Shoreditch (6 miles east) and Walthamstow (10 miles north-east).
Landmarks near Shepherd's Bush
Around Shepherd's Bush, our work takes us to homes and buildings near The Cardinal Vaughan Memorial RC School, Corona Theatre School and Polish Library POSK in London. Also close by are Hammersmith Park (0.5 miles north-west) and The Central Bar (under half a mile east). Shepherd's Bush has its own railway station: Shepherds Bush station. Well-known places in the area include West 12 Shepherds Bush (under half a mile east) and Culture House (less than half a mile west). Open spaces near Shepherd's Bush include WWT London Wetland Centre and The Long Water.
For landlords and managing agents
For a freeholder or residents’ company, a roof report is a sound basis for a maintenance plan, with the most urgent items set out first.
If you own several properties, surveys can be booked for more than one address. To arrange surveys for several addresses, phone 07833 053749 or use the contact form with the addresses.
Leave it or get it looked at?
If a big flat roof may need replacing, knowing the wet areas first is useful. Images backed by moisture readings show where problems seem to be before you commit. In Shepherd's Bush, as in much of London, water from a roof defect can reach a neighbour’s home as easily as yours: a blocked parapet gutter or slipped slate can let water into the flat below or the house next door. Finding it early keeps the work smaller.
Every price we give includes VAT, and the report is not charged as an extra. Our price is from £400, including VAT. Size, height and access decide where your roof falls.
What you get with us
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
- Every finding written up with photos
- 5,000+ roofs surveyed
- Packages from £150, with VAT included
Take a look at our cost guide or our case studies.
Different roofs, different checks
Parapets, valleys and junctions
Parapet and valley gutters can overflow inside a building. We use the camera and moisture readings to help follow it.
GRP fibreglass roofs
Water under a GRP roof can reach the timber deck. The camera can help show where to look.