Greater London · London and the South East
Landlord Roof Survey in Custom House
Not sure what state the let or shared roof is in? We carry out landlord roof surveys in Custom House and across Greater London, with plain-English findings.
- Splits and blisters in flat roof coverings
- Loose ridge or hip tiles
- Chimney stacks in poor repair
How a landlord roof survey works in Custom House
Some landlords book a survey when they buy a property to let, others when a tenant reports a leak or damp. Agents and freeholders often want a survey for a rolling maintenance plan. Whatever the reason, the report follows the same clear format with photos and recommendations. We survey on weekdays and at weekends which can help when arranging access with residents. If you’ve noticed choked outlets and gutters and leaking joints at party walls, a survey will tell you what’s going on.
Much of London’s housing is flats, in converted houses or purpose-built blocks, where the roof is typically a shared part of the building. Whoever looks after the building needs a clear picture of the roof, chimneys and gutters, in Custom House as anywhere. A defect on a shared roof can reach more than one flat. A report gives everyone the same picture to plan from, with photographs.
The written findings come by email, ready to forward to whoever needs them. Turnaround is within 48 hours for Basic, 24–48 hours for Standard and same day for Premium.
- Where
- Custom House (E16, E13)
- Region
- Greater London
- Cost
- From £150 inc. VAT
- Report
- A written report with photos, by email
- Survey days
- Weekdays and weekends
- Insurance
- PI and public liability insurance
- Phone
- 07833 053749
- Page updated
- 27 October 2026
What a landlord roof survey does not cover
We only report what can be seen safely on the day, so some things are outside what a survey can do:
- Responsibility under a lease
- Walls, floors and services beyond the roof
- Whether materials contain asbestos (a specialist asbestos surveyor’s job)
Not sure which survey suits your roof? You can call 07833 053749 or drop us an email and we will tell you before you book. What our survey covers.
Roof types and parts we check
- Gutters and downpipes
- Rented houses
- Flat roofs on blocks
- Blocks of flats
- Shared roofs
- Converted houses
Places near Custom House
Other services in Custom House
Custom House questions
Is parking a problem for a survey in Custom House?
It depends on the street. If Custom House has controlled parking where you are, a visitor permit is the easiest answer.
How do I find out if my home in Custom House is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Do you use drones?
Yes, where it is applicable. Flights depend on the weather on the day and airspace rules. We’re a CAA-registered drone operator.
How do I book a survey in Custom House?
Just call 07833 053749 or drop us an email. We will ask a few questions, confirm the price and agree a date.
Can your report tell us who pays for the roof work?
No, we don’t advise on leases, so ask your managing agent or a solicitor. Our job is to report on the roof itself.
Does someone need to be in?
That depends on the survey. Inside the building and in the loft, we need someone to let us in, while outside access can be discussed as you book.
Are you insured?
Every survey is covered by professional indemnity and public liability insurance, and we can provide details if a managing agent needs them.
What you can safely check yourself
Keep a simple record: dates of leaks, photos from the ground and any work done on the roof. Share it with us as you book, as it helps us focus the survey.
If you have a loft with safe access, take a look inside. Use a torch and stay on the joists or boards, checking for stains, damp wood or chinks of daylight.
Do you need a landlord roof survey in Custom House?
A roof nobody lives directly under can be easy to overlook. Minor faults can go unseen until a tenant reports a leak, by which point the damage has spread.
A survey makes sense if you’ve noticed:
- Damp or stains in top-floor flats
- Cracked or lifting flashings
- Damaged pots and flaunching
- Blocked gutters over flats
If you look after a shop, office or commercial unit, for instance near Gallions Reach Shopping Park, knowing the roof’s condition lets you budget for work rather than pay for emergencies.
Before booking any roof surveyor
- Whether the inside of the roof is included
- Whether you can ask questions once you have the report
- Will the report include photos?
- What insurance they carry
Local roofs in Custom House
With Queen's House about 2.3 miles south-west, Custom House sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and any change of roofing material on a listed home needs checking with the council first. Many homes in inner London are Victorian and Edwardian terraces, often with Welsh slate roofs. Many have butterfly roofs draining to a central valley gutter, with parapet walls and gutters hidden behind them. If your home in Custom House is one of them, lead flashings, party-wall upstands and shared chimney stacks are part of the picture too. Each of these coverings has its own weak points, from fixings and valleys to flashings, chimneys and gutters.
For an older house near a landmark such as St Matthew's Church, corroded nails, tired lead and weathered chimney pointing are the things to watch on older roofs. If you own a rental within reach of Custom House station, a roof report between tenancies helps plan work before a small defect becomes a tenant’s leak.
Custom House is about 1 mile south of Canning Town, in Greater London. We survey roofs in Custom House and the rest of Greater London, as part of our work across London and South East England. We cover towns and villages across Greater London, large and small.
Postcode districts we cover here for landlord roof surveys: E16 and E13. We offer landlord roof surveys to properties on Tree Road, Ethel Road and Booth Road and the roads around them. Being close to the A1020, Custom House is simple for us to get to for landlord roof surveys. Other places close to Custom House include West Silvertown (1 mile south-west), Silvertown (1 mile south), Canning Town (1 mile north), Royal Docks (1 mile east) and Limmo Peninsula (1 mile west). Further out, we also cover London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Around Custom House
Locally, jobs take us to homes and businesses close to Thames Barrier Park, The Royal Docks Community School and Royal Docks Academy. There’s a railway station in Custom House itself: Custom House station. Other landmarks nearby include Gallions Reach Shopping Park (2.2 miles east) and Charlton Athletic Museum (1.5 miles south). Open spaces near Custom House include Gilbert's Pit and Tower Hill.
Why it’s worth a survey now in Custom House
An independent report helps when owners need to agree on roof work. Without a survey, it’s one opinion against another. Many older London roofs have only old felt under the slates, or no underlay at all, so a slipped slate can soon mean water inside. Left alone, that means wet timbers and plaster, which is a far bigger job than the roof fault itself.
Prices quoted always include VAT, and the report isn’t charged as an extra. Landlord roof survey starts from £150, including VAT. Where your roof sits in the range depends on its size, height and access.
Why book us in Custom House
- A sub-250g drone, flown with a CAA Flyer ID and Operator ID
- Independent findings on the roof’s condition
- Clear package prices, including VAT
- Every finding written up with photos
Take a look at how roof surveys are priced and two real surveys.
What affects the cost of landlord roof surveys
The price reflects the time and kit the roof needs. The main factors are:
- Extra roofs, like extensions, dormers or garages
- The size of the roof
- Building height and the viewpoints available
- The shape of the roof and its details
Prices start from £150, with VAT included, for a Basic Survey. The Standard Survey starts from £250 and the Premium Survey from £400, both inc. VAT. We confirm the price for your survey before you book.
Booking your survey
If you can, have these to hand when you contact us:
- What made you get in touch
- Your postcode, so we can check access and travel
- Photos of the roof, taken safely from ground level or a window
- Any deadline, like an exchange date
Booking is simple: just call 07833 053749 or drop us an email and give us some details about the property and we will explain which survey suits. We confirm the price before anything is booked.
How the survey works
Safety comes first on every visit. We inspect what can be seen safely, and if part of the roof cannot be seen, the report says so. The survey usually takes roughly 1–2 hours for a house, and longer for a block or a building with several roofs. Surveys in Custom House can be booked for any day of the week. London parking is frequently by permit or pay-and-display, so it is useful to know what’s near you, and to clear a path to the loft hatch. A back bedroom window can be the best vantage point for a rear addition, so we may ask to use one.
- We agree the roofs to be surveyed and what you need the report for.
- Access to flats and the roof space is arranged by you or your agent.
- Each roof is looked at from safe vantage points and inside where possible.
- Every defect is photographed and its urgency noted where relevant.
- You get a written report to plan maintenance and budgets.
Preparing for the visit
- Have keys ready for side gates, garages or roof access doors
- Point out any leaks or damp patches
- Leave a clear route to the loft
Book a survey
Most bookings start with a short call: call 07833 053749 or send us an email, and we will ask about the building and what you need. You’ll have a price before anything is arranged.