Greater London · London and the South East
Roof Leak Investigation in Richmond upon Thames
Roof leak investigations across Richmond upon Thames, backed by more than 20 years’ experience. You get a clear report with photographs.
- Leaks that appear only in driving rain
- Leaks at a dormer or roof window
- Damp underlay across a wide area
Wind, rain and roofs in Richmond upon Thames
Historic houses like Pembroke Lodge, about 1.3 miles south, show how far back building in the area around Richmond upon Thames goes. Older homes in the wider area often have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. In outer London, interwar semis with hipped, tiled roofs sit alongside older slate-roofed terraces. Bay roofs, hip ridges and dormers from later loft conversions are the details that set these houses apart. Where water gets in depends a good deal on what the roof is made of and how it is detailed.
If you live in an older home near Holy Trinity Richmond, the leak may come from a chimney, a valley or tired lead rather than the covering itself. If you look after a shop, office or commercial unit, for instance near Treaty Centre, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast.
Richmond upon Thames is about 3 miles south of Ealing, in Greater London. We carry out roof leak investigations in Richmond upon Thames for houses, flats, blocks and commercial buildings, with a written report and photographs every time. Our Greater London coverage includes Richmond upon Thames. We also survey roofs in London.
Postcode districts we cover here for roof leak investigations: TW9, TW10, SW14 and TW1. Streets in the area include Church Road, King George Square and Topiary Square. Being close to the B321 and B322, Richmond upon Thames is easy for us to reach for roof leak investigations. Other places close to Richmond upon Thames include North Sheen (1 mile north-east), East Sheen (1 mile east), Mortlake (1 mile east), Kew (2 miles north-east) and Strand-on-the-Green (2 miles north-east). Larger places within reach include London (9 miles east), City of Westminster (7 miles north-east), Marylebone (8 miles north-east), Kensington (5 miles north-east), St Pancras (9 miles north-east) and Shoreditch (10 miles north-east).
Local landmarks in Richmond upon Thames
We work in homes and buildings around Pesthouse Common, The White Horse Richmond pub and Kneller Hall Junior School. Richmond upon Thames has its own railway station: Richmond station. Nearby you’ll also find Eel Pie Island Museum (1.5 miles south-west) and Treaty Centre (3 miles west). Open spaces near Richmond upon Thames include Duke's Hollow and Richmond Hill.
Roof leak investigation in Richmond upon Thames
We investigate roof leaks in Richmond upon Thames and across London and South East England. Surveys are carried out on weekdays and at weekends. The investigation covers inside and out, from the stain to the likely entry points. You get a written report with photos and recommendations. If it is leaking right now, contain the water and keep it clear of electrics, then phone 07833 053749 or drop us an email to arrange a visit. We survey rooflights and dormers, flat roof details and valleys and parapet gutters, and the problems we are asked to look at most are damp underlay across a wide area and damp patches next to the stack.
In London, leaks often start somewhere hidden: the valley gutter in a butterfly roof, a parapet gutter, a chimney flashing or the flat roof over a rear extension. For a leak or storm damage in Richmond upon Thames, those hidden details are where the inspection begins. Water from a hidden gutter can run along joists and show up a room or two away.
The report does not just list problems. For each finding, it explains what it is, why it matters and what we’d recommend, so you can plan your next steps.
- Location
- Richmond upon Thames (TW9, TW10, SW14, TW1)
- Region
- Greater London
- Prices
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- Appointments
- Weekdays and weekends
- Insurance
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026
Common roof problems in Richmond upon Thames
When a slate slips or a tile cracks, the underlay takes the water. Ageing felt underlay eventually tears and lets water through, while some very old roofs have nothing under the coverings. Corroded nails, known as ‘nail fatigue’, are a frequent cause on slate roofs.
Common reasons to book include:
- Damp ceilings under a flat roof
- Water coming in around a roof light or dormer
- Damp underlay across a wide area
- Staining where a gutter or parapet meets the wall
For site and facilities teams at buildings such as Marshgate Primary School, a leak through a large roof is frequently found some distance from where the water shows inside.
What to check before booking
- What’s outside the scope of the survey
- When you will get the report
- How they’ll see the roof: from the ground, the loft, the roof or by drone
- How long they’ve been surveying roofs
Towns and villages near Richmond upon Thames
Other services in Richmond upon Thames
Tips from our surveys
There is plenty you can do without going near the roof. Here’s what helps most:
- Stay off ladders and the roof
- Mention earlier attempts to fix the leak
- Photograph the stain each time it appears
- Write down the wind direction and rain when it leaks
Standard includes a follow-up consultation to talk the findings through, while Premium includes one in person. It is a chance to ask about anything in the report.
After a storm, check the roof from the garden and the street. Slipped slates, lifted ridge tiles and debris on the ground are signs to act on. Prompt repairs stop gaps turning into leaks.
FAQs for Richmond upon Thames
How do I find out if my home in Richmond upon Thames is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it’s in a conservation area. If a home is listed, changes that affect its special interest need listed building consent, and in a conservation area re-roofing in different materials may need permission.
Can parking be tricky for a visit in Richmond upon Thames?
Sometimes, yes. If Richmond upon Thames has controlled parking where you are, a visitor permit is the easiest answer, and a driveway is even better.
Can you survey a shared roof?
Yes, if whoever owns or manages the building agrees access. We look at the parts we are given access to.
Will you definitely find the leak?
We cannot promise to find every leak on one visit. Most leave clues we can follow, but intermittent leaks that need particular weather can be harder. The report sets out what we found and the most likely routes.
Is Richmond upon Thames in your area?
Yes. We survey roofs in Richmond upon Thames and the rest of Greater London. For a price, ring 07833 053749 or send us an email.
Is this a RICS survey?
No. Our survey is a roof survey, not a RICS Level 2 or Level 3 survey of the whole building. It focuses on the roof, so it sits alongside a building survey rather than replacing it.
Can thermal imaging help find my roof leak?
It can, when the conditions are right. The best results come after a sunny day, on a dry roof with little wind. Wet insulation holds heat longer than dry, which can show up on the image. Its findings are confirmed with a moisture check.
How the survey works
The visit has one job: to look at the leaking roof as closely as is safe and record what we find. Everything we note and photograph goes into the written report. It normally takes roughly 1–2 hours on an ordinary house, rising to roughly 3–4 hours on a commercial building. London terraces rarely offer a view of the whole roof from one spot, so a visit in Richmond upon Thames moves between viewpoints: the pavement, upstairs windows, the loft and any safe spot at the back. If other people live in the building, let us know who can let us into the shared parts.
- We help you choose the package that suits the leak.
- We agree a date, including weekends.
- We inspect inside and out, starting from the stain.
- Moisture detection and thermal imaging are used where your package includes them and they help.
- The report explains the likely entry point and what needs attention.
Getting ready for the survey
- Tell us where we can park nearby
- Make a note of anything you’d like us to look at
- For a flat or shared roof, check access with the building owner or managing agent
Book a survey
For a price for roof leak investigations in Richmond upon Thames, ring 07833 053749 or email us. A few details about the property and the roof help us price the survey accurately.
Advice
Prices for roof leak investigations in Richmond upon Thames
What a survey costs depends on the time and equipment it needs. The main factors are:
- Whether thermal imaging or a drone is needed
- Whether you choose the Basic, Standard or Premium Survey
- Building height and the viewpoints available
- How big the roof is
For a price for your roof in Richmond upon Thames, ring 07833 053749 or drop us an email and tell us about the roof. The price is agreed before a date is set.
What we need to know
There’s no need for technical words. It is enough to let us know:
- Your timetable, such as an exchange date
- The type of building and roof, such as pitched or flat
- The reason for the survey, like buying, a leak or storm damage
- How the loft is reached, if there is one
Surveys can be booked for weekdays, Saturdays or Sundays. To find a date that works for you, phone 07833 053749 or email us with the address and the days you’d prefer.
Checking the roof from ground level
Fresh stains on ceilings or walls after rain are worth noting. Photograph them and note the date, which helps when we look at the roof.
During heavy rain, look at the gutters from ground level or a window. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.
For landlords and managing agents
Managing agents and residents’ management companies use roof surveys to plan maintenance. The report sets out what needs attention now and what can wait, which helps with budgets and planning.
Letting agents can arrange access with tenants. Surveys run on weekdays, Saturdays and Sundays, which can make access easier.