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Kent · London and the South East

Storm damage roof report in Brook, Kent

An independent record of roof damage after a storm around Brook, with findings in writing and pictures to back them up. Weekday and weekend visits available.

  • Lifted or missing ridge and hip tiles
  • Slates and tiles blown off the roof
  • New damp or leaks inside

Need a storm damage roof report in Brook?

Storm damage roof reports for homes and businesses in Brook

What counts as a storm depends on your policy, though many use gusts of about 55 mph. Check your own policy wording. Whether the weather met it is for your insurer. Our part is recording the damage to your roof and its likely cause. The report includes photos of each area of damage, and you decide what to send. Insurers decide claims on their own policy wording. Typical surveys look at damaged flat roof membrane and lifted or missing ridge and hip tiles, across slate and tile slopes, flat roofs and chimney stacks.

Roofs in small places like Brook frequently stand in the open, where storms hit ridges, verges and chimneys hardest. Damp in old stone, brick or timber walls is slow to dry out, which makes finding the cause quickly worthwhile. A written record also helps if you need to explain it to anyone else.

The report is written in plain words, so you do not need to be a roofer to follow it. Each point is backed by a photo where possible, and recommendations are put by urgency where it matters.

Where
Brook (TN25)
Wider area
Kent
Price
From £150 inc. VAT
Report
Emailed report with photos and recommendations
Appointments
Weekdays, Saturdays and Sundays
Insured
PI and public liability insurance
Telephone
07833 053749
Last updated
27 October 2026
Illustration of a written roof report with a magnifying glass and a ticked clipboard

When you need someone else

To be straight with you, a roof survey has limits:

  • Whether your insurer will pay the claim
  • The work of a loss adjuster appointed by your insurer
  • Estimates of repair costs

Not sure which survey suits your roof? You can call 07833 053749 or drop us an email and we will tell you before you book. What a survey covers and doesn’t.

Roofs we survey in Brook

  • Ridges and hips
  • Chimney stacks
  • Gutters and fascias
  • Flashings
  • Flat roofs
  • Slate and tile slopes

Can I check my roof myself?

A lot can be seen from ground level. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Please do not climb up for a closer look.

Watch the gutters in a downpour, from a window or the ground. Water spilling over the edge can be a sign of a blockage or a gutter that has dropped.

Tips that help

You do not need to be a roofer to help. Here’s what helps most:

  • Note the date and time you first saw the damage
  • Do not go onto the roof to take pictures
  • Keep fallen slates or tiles as evidence if safe
  • Keep invoices for temporary repairs

The report is emailed to you, and you decide what to send to your insurer. It’s your record to use.

Store invoices and reports for any roof work. They can help show the roof was looked after.

How it works

You don’t need to do much on the day. Show us any stains, drips or problem areas you know about, and we’ll get on with the inspection. A typical survey takes roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. In a small place like Brook, access is normally the main thing to plan. Mention any outbuildings, barns or garages you want included, and anything about the roof you already know. Weekday and weekend visits are available.

  1. We note the date of the storm and the damage you’ve seen.
  2. We look at the roof from wherever it is safe.
  3. We record and photograph the damage.
  4. We note the likely cause and any signs of older wear.
  5. We send you the report by email for your insurer.

How to prepare

  • Let us know about parking near the property
  • Leave a clear route to the loft
  • Keep pets out of the way during the survey

Arrange a survey

Our price is from £150, including VAT. What you pay depends on the roof’s size, access and the package, so ring 07833 053749 or use the contact form with the details.

Book a survey

Related advice

Storm damage roof reports around Brook

Before planning roof work on an older home, find out whether it is listed or in a conservation area. Changes that affect a listed building’s special interest need listed building consent, and councils can also use Article 4 directions to control changes in conservation areas. Across Kent, older roofs are often handmade clay or peg tiles, and tile-hanging on upper walls is a familiar sight. Kent’s older buildings take in oast houses and timber-framed Wealden hall houses as well. Knowing the roof type helps narrow down where water may be getting in.

Landlords with a home close to Wye station may find that tracing a leak quickly matters when a tenant is living with it. If your house is among the older ones in the streets near Church of St Mary, water on an older roof tends to find its way in at the lead, the valleys or the chimney. Take a building like Brook Community Primary School: tracing a leak on a big roof starts with where the water appears and works back.

Brook is about 4 miles east of Ashford, in Kent. Wherever you are in Brook, we can carry out storm damage roof reports at your property. Brook is one of the towns and villages in Kent where we work. Canterbury is in our area too.

Postcode districts we cover here for storm damage roof reports: TN25. If you need a storm damage roof report at a property on The Street, Troy Town Lane and Stonebridge or anywhere close by, we can help. If you’re just outside Brook, we cover Folly Town (1 mile east), Wye (2 miles north-west), Hinxhill (2 miles south-west), Hastingleigh (2 miles east) and Hassell Street (2 miles north-east). We also work in nearby towns like Ashford (4 miles west), Canterbury (10 miles north-east), Dover (15 miles east), Folkestone (11 miles south-east), Whitstable (14 miles north) and Faversham (11 miles north).

Local landmarks in Brook

In Brook, that means homes and buildings near Wye School and the streets around them. Brook’s nearest station is Wye station, roughly 2 miles north-west of the centre. A little further out are William Harvey Hospital (2.4 miles south-west) and County Square (3.9 miles west). For a walk, there is Hatch Park.

Map of Brook © OpenStreetMap contributors

Different roofs, different checks

Ridge and hip tiles

Water can get in where ridge tiles have moved. Each one is recorded with photos.

Chimney stacks

Stacks with existing defects tend to suffer more in storms. We record both the storm damage and the older wear.

Rented homes, blocks and businesses

Surveys can also be booked by buyers’ agents acting for a client. The report is emailed, so it can go straight to your client.

Shared roofs need a little more planning: we need access agreed with whoever owns or manages the building. Let us know about it when you book and we’ll plan the survey around it.

Your questions about storm damage roof reports in Brook

Does a conservation area affect roof work in Brook?

Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case.

Do you carry out roof surveys in Brook?

Yes, Brook is within the area we cover. We cover the whole of London and South East England. You can call 07833 053749 or email us with the address and a few details, and we’ll talk through which survey suits.

Will my insurer pay out if I get a storm damage report?

We can’t say whether a claim will be paid. The decision rests with your insurer and its policy. Our report gives you an independent record of the damage and its likely cause.

My storm claim was turned down. What now?

The first step is a complaint to your insurer. If you are still unhappy, you may be able to take it to the Financial Ombudsman Service. Our report gives you an independent record of the roof, though we can’t predict the outcome.

Can you put a tarpaulin over the damage?

Call a roofer for emergency temporary protection. Take photos from the ground first if it is safe. Keep receipts for any emergency work.

Do you need to get into the loft?

Yes, where the survey calls for it and there is safe access. Inside, we look for damp, staining, gaps and sagging, as far as the space allows.

Will you walk on the roof?

Only if it is safe. We check everything that can safely be seen: from the ground, from windows and vantage points, from the roof space, from the roof itself where safe and by drone where it applies. The report says if anything couldn’t be seen.

20+ yearsRoof survey experience
5,000+ surveys98% customer satisfaction
Drones and thermal imagingCAA-registered drone operator
Fully insuredProfessional indemnity and public liability
Reports from £150Prices include VAT