Kent · London and the South East
Hales Place Storm Damage Roof Report
We take a careful look at the roof at your property in Hales Place, and put it all in a written report with photographs.
- Damaged flat roof membrane
- Damaged gutters and fascias
- Lifted or missing ridge and hip tiles
Prices for storm damage roof reports in Hales Place
Several things affect the price of a survey:
- Height and safe access
- The package you choose: Basic, Standard or Premium
- The shape of the roof and its details
- Any need for thermal images or a drone flight
To find out what your survey will cost, ring 07833 053749 or use the contact form with the address and some details. The price is agreed before a date is set.
What we need to know
What helps most when you contact us:
- The address and postcode of the property
- Where any leaks, stains or damp patches show inside
- Anything about access we should know
- The type of building and roof, such as pitched or flat
Getting a price is simple: just ring 07833 053749 or use the contact form, let us know about the property and we will point you to the right survey. We confirm the price before anything is booked.
Storm damage roof reports for homes and businesses in Hales Place
Many policies treat gusts of about 55 mph as storm conditions, but it varies by policy. Check your own policy wording. Whether the weather met it is for your insurer. We record the damage and what seems to have caused it. The report includes photographs of each area of damage, and you decide what to send. The claim decision rests with your insurer. If you’ve noticed flashings pulled away from walls or stacks and torn or lifted flat roof coverings, we can find out what’s behind it, whatever the roof.
Around Hales Place, chimneys on older homes are a common source of leaks, at the flashings, the pointing or the mortar round the pots. Damp in a chimney breast can have more than one cause, so it isn’t always obvious where it starts. The stack, its flashings and the loft space beside it are all worth checking.
The written findings come by email, easy to pass on to a roofer, an agent or an insurer. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Location
- Hales Place (CT2, CT1)
- Region
- Kent
- Cost
- From £150 inc. VAT
- Your report
- Written, with photos, emailed to you
- When we survey
- Weekdays, Saturdays and Sundays
- Cover
- Professional indemnity and public liability
- Phone
- 07833 053749
- Page updated
- 27 October 2026
Nearby places to Hales Place
What else we do in Hales Place
What we look for on each type of roof
Slate roofs
Slates can slip or blow off in a storm, particularly where the nails have corroded. Our report notes moved slates and any sign of older corrosion.
Clay and concrete tiles
Strong gusts can lift and break tiles. We record which are damaged and where.
What a storm damage roof report doesn’t cover
To be straight with you, there are limits to any roof survey:
- The work of a loss adjuster appointed by your insurer
- A price for the repairs
- Damage hidden under coverings or inside the structure, without opening up
If in doubt, call 07833 053749 or use the contact form and we will suggest the right survey. What our survey covers.
What we check
- Flashings
- Ridges and hips
- Flat roofs
- Slate and tile slopes
- Chimney stacks
- Gutters and fascias
Useful tips for Hales Place property owners
A little preparation and a few simple habits help. Our tips:
- Ask a roofer for emergency temporary protection if water is coming in
- Keep invoices for temporary repairs
- Look at what your policy says about wear and tear
- Keep fallen slates or tiles as evidence if safe
After the visit, we write up the report with photos of each area of damage. It sets out what is damaged, the likely cause and any signs of older wear. Turnaround is within 48 hours for Basic, 24 to 48 hours for Standard and the same day for Premium.
After a storm, look at the roof from the street or garden. With binoculars, you can often spot problems without climbing. Do not go up a ladder to look.
Signs you need a storm damage roof report in Hales Place
Insurers often want evidence of what has been damaged and why. An independent report gives you a clear record to send. Your insurer still makes the decision.
Signs worth acting on include:
- Ridge tiles that have come loose
- Flat roof edges peeled back
- Damaged gutters and fascias
- Cowls or aerials dislodged in the wind
If you look after a shop, office or commercial unit, for instance near Whitefriars Shopping Centre, a quick answer on where water is coming in keeps a business running.
What to check before booking
- What’s outside the scope of the survey
- Do they have a CAA Flyer ID and Operator ID for drone work?
- What experience they bring
- Their report turnaround times
Your questions about storm damage roof reports in Hales Place
Is my home in Hales Place listed or in a conservation area?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you’re planning to re-roof in a different material.
Do you cover smaller places like Hales Place?
Yes. Hales Place is within the area we cover, which takes in towns, villages and rural addresses. We work right across London and South East England. Just mention lanes, gates or anything else about the route as you book.
Is this a RICS survey?
No. Our survey looks at the roof, not the whole building. For the rest of the building, a RICS home survey is a separate job.
My storm claim was turned down. What now?
Raise it with your insurer first. If it isn’t resolved, the Financial Ombudsman Service may be able to help. The Ombudsman asks about storm conditions, whether the damage is consistent with a storm and whether the storm was the main cause.
Do you climb onto every roof?
Only when it’s safe. Safe viewpoints, the roof space and a drone where applicable cover most of what’s needed.
What wind speed counts as a storm?
Each policy has its own definition. Many treat gusts of about 55 mph as storm conditions, but your policy sets the actual test.
Is this an asbestos survey?
No. Asbestos surveys and sampling aren’t something we do. The report may flag materials that could contain asbestos on buildings built or refurbished before 2000.
What we do, step by step
After the inspection, everything we found is written up as a written report with photos, sent to you by email. As for time on site, most surveys take roughly 1–2 hours at a house, and longer if the damage is spread across a large roof. With a bit of garden around a house, as there often is around Hales Place, the roof can be viewed from several angles. Let us know if any side is fenced off or hard to reach. Inside, the loft is looked at where it can be reached safely.
- You let us know when the storm was and what damage you’ve seen.
- We inspect the roof from safe viewpoints and from the loft where there’s access.
- We photograph and record every area of damage we can see.
- We look at whether the damage fits storm damage, older wear or both.
- You get a written report you can pass to your insurer.
Preparing for the visit
- Clear the way to the loft hatch
- Gather any invoices or paperwork from past roof work
- Note where any stains or damp appear
Book a survey
Photos help, if you have them. Take them safely from ground level or a window, and please do not climb up for a closer look. To send them or to book, call 07833 053749 or email us.
Advice
Hales Place roofs and the weather
Hales Place lies within about 5 miles of the sea, and places near the sea get more salt in the air and more wind than inland. Wind lifts loose slates, tiles and ridge pieces, and driving rain finds any gap they leave. Listing and conservation areas can both shape what roof work is allowed on an older home. The council is the place to check, along with Historic England’s list, before anyone quotes for re-roofing.
If you run a hotel or guest house in or near Hales Place, a roof problem can mean rooms out of use. Living close to Bus Company Island is pleasant, but mature trees mean leaves in gutters and valleys each autumn.
Hales Place is about 1 mile north of Canterbury, in Kent. From houses to flats and shops in Hales Place, we can survey the roof on a weekday or at the weekend. Our Kent coverage includes Hales Place.
Here we cover the CT2 and CT1 postcode area for storm damage roof reports. Whether your property is on Downs Road, Godden Road and Tunstall Road or a nearby road, we can survey it. Nearby, we also carry out storm damage roof reports in Canterbury (1 mile south), Harbledown (1 mile south-west), Rough Common (1 mile west), Wincheap (2 miles south) and Upper Harbledown (2 miles west). Within a short drive, we also cover Ashford (14 miles south-west), Margate (14 miles north-east), Dover (14 miles south-east), Sittingbourne (15 miles west), Folkestone (15 miles south) and Ramsgate (15 miles east).
Around Hales Place
We work in homes and buildings around Archbishop's School, St Thomas of Canterbury Church and St Edmund's School, among other places. Also close by are Ye Olde Beverlie Inn (within half a mile south) and Bus Company Island (0.8 miles south). For rail, the closest station is Canterbury West station, about 0.8 miles south. Other landmarks nearby include Whitefriars Shopping Centre (1.2 miles south) and Canterbury Castle (1.4 miles south). Not far away are Blean Woods RSPB Reserve.