Surrey · London and the South East
Thermal imaging roof survey in Donkey Town, Surrey
Know where you stand with the roof before you spend money on it. We carry out thermal roof surveys in Donkey Town, with photographs and a clear written report.
- Water that travels before it shows
- Stains that keep coming back
- Areas of a flat roof that may hold water
How a thermal roof survey works in Donkey Town
Thermal imaging is part of our Premium Survey, which starts from £400. It also includes a drone inspection where it applies, a structural analysis and a same-day report. An in-person consultation and a 12-month follow-up are included too. To book, just call 07833 053749 or send us an email with the address and what you’ve noticed. Larger commercial roofs are quoted for their size. If you’ve noticed areas of a flat roof that may hold water and ceilings that feel colder in places, a survey will tell you what’s going on, whatever the roof.
In a small place like Donkey Town, open ground can mean strong wind. Strong wind or a downpour stops a small drone flying, and calm conditions also suit thermal imaging best. The visit is planned around the forecast, along with the journey and access. A change in the forecast can mean moving the visit to another day.
We keep jargon out of it: if work is needed, the report says so clearly, and where it can wait, that’s said too.
- Location
- Donkey Town (GU24)
- Region
- Surrey
- Prices
- From £400 inc. VAT
- Reports
- Written, with photos, emailed to you
- When we survey
- Weekdays and weekends
- Cover
- Professional indemnity and public liability
- Call
- 07833 053749
- Updated
- 27 October 2026
Leave it or get it looked at?
For buyers, a thermal survey adds detail that a visual inspection cannot give. Finding hidden moisture before exchange gives you facts to raise with the seller. In a small place like Donkey Town, homes can be exposed to wind and rain, which finds any gap, and damp in older walls is slow to dry out.
Thermal roof survey starts from £400, including VAT. The final price depends on how big and how high the roof is, access and which survey you book.
Why choose Independent Roof Survey in Donkey Town
- 98% customer satisfaction
- Covered by professional indemnity and public liability insurance
- Prices that include VAT
- An independent look at the roof
Your questions about thermal roof surveys in Donkey Town
Is Donkey Town within the area you cover?
Yes, we do. We work right across London and the South East, and smaller places are part of that. The journey is planned ahead, so it helps to know about access.
Is my home in Donkey Town listed or in a conservation area?
Historic England’s list shows listed buildings, and the local council can tell you about conservation areas. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Is this a RICS survey?
No. It’s a specialist roof survey, not a RICS Level 2 or Level 3 building survey. It focuses on the roof, so it sits alongside a building survey rather than replacing it.
Does someone need to be in?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in; we’ll agree the details as you book.
How experienced are you?
We’ve been surveying roofs for over 20 years and have completed over 5,000 surveys across London and South East England.
How quickly is the report sent?
Basic reports arrive within 48 hours, Standard reports in 24–48 hours and Premium reports on the same day. Each one is emailed, ready to forward.
Can you check my loft insulation with a thermal camera?
Thermal images can suggest where heat is escaping and where insulation may be missing. The survey isn’t an energy rating or a heat loss calculation, but the images show where improvements may help.
Tips that help
You don’t need to be a roofer to help. Here’s what helps most:
- Keep a record of when stains appear
- Ask us about the forecast if rain is expected
- Check from the ground or a window, never by climbing
- Keep the report to compare against after any repair
Once we’ve been, the thermal images, photos and readings go into a single report. Each image is explained in plain words, alongside what we recommend. With a Premium Survey, you get the report the same day.
After repairs or a new covering, a later survey can confirm things are dry in suitable weather.
The survey, step by step
A survey visit follows a simple order: we hear what you’ve seen, inspect the roof from every safe vantage point, photograph what we find and record our findings for the written report. It normally takes about 1–2 hours at a house, including the thermal images, and around 3–4 hours for a commercial roof. Around Donkey Town, older homes can have small or awkward roof spaces, so it helps to know whether there’s a loft hatch and how easy it is to reach. We only go where it is safe.
- First we go over the roof, the problem you’ve noticed and the conditions forecast for the visit.
- We carry out a visual inspection of the roof from wherever it can safely be seen.
- Thermal images are taken to show differences in surface temperature.
- Areas that look unusual on the camera are checked with moisture readings where possible.
- The report sets out the images, what they suggest and what we recommend.
Before we arrive
- Gather any invoices or paperwork from past roof work
- For flats, make sure roof access has been agreed
- Have keys ready for side gates, garages or roof access doors
Getting a price
Booking is simple: just ring 07833 053749 or email us, let us know about the property and we’ll point you to the right survey. The price is agreed up front.
Read more
Flying and imaging in Donkey Town
If your home is older, it’s worth knowing whether it is listed or in a conservation area before planning roof work. Listed building consent covers changes to a listed building’s special interest, and an Article 4 direction can bring extra controls in a conservation area. If the drone is used for your survey, the flight is checked against the Drone Safety Map first.
Take a building like Gordon's School: a view from above covers a wide roof far faster than walking it.
Donkey Town is about 3 miles east of Camberley, in Surrey. We visit Donkey Town as part of our work across Surrey, for homes and businesses alike. Across Surrey, we cover Donkey Town. Our Guildford page covers surveys nearby.
Surveys in GU24 are booked the same way as anywhere else. You will find streets such as Broad Street, Orchard Close and Ashley Way, and we cover them all. We also cover the places around Donkey Town: Lucas Green (1 mile south-east), West End (1 mile east), Lightwater (1 mile north-west), Bisley (1 mile south-east) and Penny Pot (2 miles east). Further out, we also cover Guildford (7 miles south-east), Woking (4 miles south-east), Camberley (3 miles west), Farnham (11 miles south-west), Egham (8 miles north-east) and Walton-on-Thames (11 miles east).
Near you in Donkey Town
Locally, jobs take us to homes and businesses close to Holy Trinity CofE Primary School and Brentmoor Heath. The nearest railway station is Bagshot station, about 2.3 miles north-west. Nearby you will also find Brookwood Hospital (2.3 miles south-east) and The Museum of The National Rifle Association (1.9 miles south). Open spaces near Donkey Town include Brookwood Lye.
When to book a survey in Donkey Town
On big commercial and residential flat roofs, thermal imaging helps owners plan. Patterns can point to wet areas and show which parts look sound, so we know where to take moisture readings.
Here are some of the things we see often:
- Areas losing heat at the eaves and junctions
- Wet insulation beneath the membrane
- Wet areas near outlets and upstands
- Stains that keep coming back
If you live in an older home near Holy Trinity, steep roofs, tall chimneys and hidden valleys can be hard to see from ground level, and that is where a view from the air or with a thermal camera helps.
Choosing a roof surveyor
- When you’ll get the report
- What happens after the report arrives
- Will they check the loft as well as the outside?
- What’s outside the scope of the survey
Towns and villages near Donkey Town
Other services in Donkey Town
Checking the roof from ground level
A lot can be seen from the ground. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
Keep a simple record: dates of leaks, photos from ground level and any work done on the roof. Send it with your enquiry, as it helps us focus the survey.
How the survey changes by roof type
Loft insulation
In the roof space, the camera can pick up gaps and thin areas of insulation. We look where there is safe access.
Felt and asphalt flat roofs
Built-up felt and asphalt roofs can hide trapped water for a long time. Thermal imaging helps suggest where it is, when the conditions allow.