Hertfordshire · London and the South East
Shephall Thermal Roof Survey
Thermal roof surveys for homes and businesses in Shephall. We’ve completed more than 5,000 surveys across London and the South East.
- Water getting in at parapets and stacks
- Leaks far from where the stain appears
- Cold areas below the roof
Thermal roof survey in Shephall: what you get
Thermal imaging is a useful tool, but it has limits. It shows surface temperature, and things like sun, shade, reflections and wind all affect the readings. We back up the images with moisture readings and a careful look at the roof. Our report says plainly what the camera picked up and how sure we can be. If a finding cannot be confirmed, the report suggests a next step. Common reasons to book are stains that keep coming back and wet areas near outlets and upstands, on loft conversions, pitched roof slopes and insulated roof spaces.
Around Shephall, plenty of roofs are low enough to see partly from the garden or the street. Chimney tops, valleys and rear slopes are where close-up or thermal images help most. Both depend on the weather on the day. Even so, a close-up image often shows wear on ridges and flashings that a view from the ground misses.
You can share the report with anyone who needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent, whichever applies.
- Location
- Shephall (SG2, SG1)
- Wider area
- Hertfordshire
- Prices
- From £400 inc. VAT
- Reports
- Written, with photos, emailed to you
- When we survey
- Monday to Sunday, daytime
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Last updated
- 27 October 2026

The survey, step by step
A survey visit follows a simple order: we listen to what’s been worrying you, look at the roof from every safe viewpoint, take photos as we go and make notes for the report. Most visits take about one to two hours at a house, including the thermal images, and around 3–4 hours for a commercial roof. A visit to a smaller place like Shephall is no different on the day: we look from the ground, from windows, from the loft and from the roof where it is safe. It is useful to show us anything you’ve already noticed.
- First we discuss the roof, any damp and the forecast for the visit.
- The roof is inspected visually from safe positions.
- Thermal images are taken across the roof and, where there is safe access, in the loft.
- We take moisture readings where the images suggest a problem.
- The report pairs each thermal image with a photo and explains what it suggests.
Preparing for the visit
- If you are buying, let the agent know when we’re coming
- Show us where any leaks or stains appear
- Let us know about parking near the property
Arrange a survey
A quick phone call is usually the easiest start: call 07833 053749 or send us an email. You will have a price before anything is arranged.
Read more
Tips from our surveys
There’s plenty you can do without going near the roof. What helps most:
- Photograph damp patches with the date
- Let us know where and when you’ve seen damp or stains
- Keep the report to compare against after any repair
- Check the loft can be reached safely
If the images suggest moisture that cannot be confirmed, we will say what would help next, for instance electronic leak detection or a roofer opening up a small section.
Keep outlets and gutters clear so water drains off the roof quickly. Less standing water means less chance of it getting under the covering.
Towns and villages near Shephall
What else we do in Shephall
Flying and imaging in Shephall
Stevenage, which Shephall is part of, is one of England’s post-war new towns. Many homes in the new towns date from the post-war decades, with concrete interlocking tiles, low-pitched roofs and flat-roofed garages and porches. Low pitches and flat-roofed additions are hard to see from the ground, so aerial and thermal views add detail. Historic houses such as Aston Bury, about 1.6 miles south-east, show how far back building in the area around Shephall goes. If yours is one of the older homes, expect a mix of original materials and later repairs on the roof.
If you live in an older home near Church of Saint Mary, tall stacks and steep slopes are easier to judge with close-up aerial photos than from the pavement. Take a building like Peartree Spring Primary School: thermal images can show where wet insulation sits under a big flat roof.
Shephall is about 1 mile south of Stevenage, in Hertfordshire. Surveys in Shephall work the same way as everywhere we cover: a careful inspection, photographs and a written report. Our area takes in places right across Hertfordshire, from the larger towns to small villages. There is also a page for London.
We cover every part of the SG2 and SG1 postcode area for thermal roof surveys and the streets around it. We offer thermal roof surveys to properties on Unwin Road, Oxleys Road and Burwell Road. We also cover Aston (1 mile east), Bragbury End (1 mile south-east), Knebworth (2 miles south), Hook's Cross (2 miles south-east) and Woolmer Green (3 miles south). Larger places within reach include Hemel Hempstead (15 miles south-west), St Albans (12 miles south-west), Bishop's Stortford (14 miles east), Welwyn Garden City (6 miles south), Harpenden (9 miles south-west) and Hitchin (6 miles north-west).
Local landmarks in Shephall
We work in homes and buildings around Coopers Inn, The Heathcote School and Barnwell School. The closest station to Shephall is Stevenage station, about 1.4 miles north-west of the centre. Other landmarks nearby include Benington Castle (2.6 miles east) and Lister Hospital (2.7 miles north-west). Not far away are Ridlins Mire.
Roof by roof
Pitched slate and tile roofs
On pitched roofs, slates and tiles over a ventilated space can mask what’s happening underneath. We back up what the camera shows with a look in the loft where we can.
Single-ply and EPDM roofs
On larger commercial single-ply roofs, thermal imaging can help target moisture readings. It focuses the survey on the areas that matter.
When you need someone else
No survey can tell you everything, and it is better to know them up front. Keep these in mind:
- Proving moisture from the images alone
- Reliable images in rain, strong wind or on a wet roof surface
- A structural engineer’s assessment
If you are not sure which survey you need, call 07833 053749 or send us an email and we will give you a straight answer before you book. What a survey covers and does not.
What this survey covers
- Flat roofs
- Insulated roof spaces
- Ceilings below the roof
- Pitched roof slopes
- Loft conversions
- Commercial roofs
Shephall questions
Do you carry out roof surveys in Shephall?
Yes, Shephall is within the area we cover. Our area covers London and South East England. Just phone 07833 053749 or drop us an email and let us know about the property, and we will talk through which survey suits.
How do I find out if my home in Shephall is listed?
Check Historic England’s online list first, then ask the council about conservation areas and any Article 4 direction. It matters most if you are planning to re-roof in a different material.
Is thermal imaging useful on pitched roofs?
It can be useful, though pitched roofs are normally harder to read. Slates and tiles over a ventilated space can mask what’s below, so we also look from the loft where it’s safe.
What happens after the survey?
We email you the written report with photographs and recommendations. It’s yours to share with a seller, insurer, roofer or managing agent, whichever applies.
Are you structural engineers?
No. We’re experienced roof surveyors, and visible signs like sagging are noted, but we don’t provide calculations or an engineer’s opinion. If one is needed, the report says so.
When does the report arrive?
It depends on the package: Basic within 48 hours, Standard in 24–48 hours and Premium the same day. Reports are sent by email.
I live in a flat. Can you survey the roof?
Yes, once whoever controls the roof agrees access. We check the parts we’re given access to.
Why get it checked now?
Without thermal imaging, the only way to see how far water has spread is frequently to open up the roof. It helps when deciding whether to patch an area or replace the roof. Homes in smaller places like Shephall can face more weather, so a loose ridge or verge soon lets rain in. Wind gets under it and lifts more, and water follows.
Thermal roof survey starts from £400, including VAT. The final price depends on how big and how high the roof is, how it can safely be seen and the package you choose.
Why book us in Shephall
- Insured for professional indemnity and public liability
- A written report with photos
- Thermal imaging and drones used where they help
- 98% of customers satisfied
Read how roof surveys are priced and what we found on two real jobs.
Should I look at the roof myself first?
Keep a simple record: dates of leaks, photos from the ground and any work done on the roof. Send it with your enquiry and it will help the survey.
During heavy rain, look at the gutters from ground level or a window. Overflowing water can point to a blockage or a sagging run.