Greater London · London and the South East
Thermal Roof Survey in West Norwood
Know where you stand with the roof before you decide what to do next. We carry out thermal roof surveys in West Norwood.
- Damp where roofs meet walls and chimneys
- Damp patches with no obvious cause
- Water that travels before it shows
About our thermal roof survey in West Norwood
We present each thermal image next to a normal photo of the same area, so it is easy to see which part of the roof each one shows. Each one comes with an explanation, the moisture readings and our recommendation. Premium reports are sent the same day. If you have questions, the in-person consultation gives you time to go through them. A follow-up 12 months later is included too. We’re often asked to look into missing or slipped insulation and moisture around outlets and upstands, across loft conversions, commercial roofs and ceilings below the roof.
London roofs sit shoulder to shoulder in terraces and blocks, which makes care around neighbours part of the job. Images are taken to show the roof we’re surveying, with care for neighbours’ privacy. Tell us about the building and access when booking. Steep slopes, tall chimneys and rear additions are where the extra view helps most.
Report times depend on the survey you book: Basic within 48 hours, Standard in 24–48 hours and Premium the same day.
- Location
- West Norwood (SE19, SE27, SE21)
- Region
- Greater London
- Price
- From £400 inc. VAT
- Report
- Emailed report with photos and recommendations
- When we survey
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Phone
- 07833 053749
- Last updated
- 27 October 2026
What affects the cost of thermal roof surveys
What a survey costs depends on the time and equipment it needs. That comes down to:
- Whether it is a home or a commercial building
- The use of thermal imaging or a drone
- Roof area
- Building height and the viewpoints available
One thing that affects the price is the package: from £150 for Basic, £250 for Standard and £400 for Premium, inc. VAT. The roof’s size, height and access matter as well.
Helping us price your survey
You don’t need to know any roofing terms. Just let us know:
- Any photos you have, taken from ground level or a window
- The kind of building and roof involved
- Your postcode, so we can check access and travel
- What’s prompted the survey
Every survey is priced before it is booked, so you know where you stand. Prices start from £400, including VAT. For a price for your roof, phone 07833 053749 or send us an email.
Before and after the survey
Getting the most from a thermal roof survey starts before we arrive and carries on afterwards. Tips:
- Clear leaves from outlets and gutters each autumn
- Talk to us about the weather when booking
- Move stored items away from the loft hatch
- Heat the home normally on the days before
The report explains the conditions on the day and how they affected the images. It helps you judge how firm each finding is.
Keep outlets and gutters clear so water drains off the roof quickly. Less standing water means less chance of it getting under the covering.
Honest limits
Some things cannot be seen without opening up the roof, and that sets some limits:
- A formal energy assessment
- The condition of timbers we cannot see
- Clear results when the conditions on the day are poor
Not sure which survey suits your roof? You can call 07833 053749 or email us and we will tell you. What our survey covers.
Roofs we survey in West Norwood
- Ceilings below the roof
- Commercial roofs
- Pitched roof slopes
- Loft conversions
- Flat roofs
- Insulated roof spaces
How it works
The visit has one job: to see as much of the roof as can safely be seen and record it clearly. Notes and photos go into the written report. It typically takes roughly 1–2 hours at a house, including the thermal images, and around 3–4 hours for a commercial roof. In West Norwood, as in much of London, a good many properties are flats or terraces without side access, so the back of the roof is often seen from upstairs windows, from inside or, where a flight is allowed, from the air. If the building has a managing agent or access rules, let us know when booking.
- We start with the roof, its history and any signs of damp or heat loss.
- We check the conditions and note how they may affect the images.
- A full inspection and thermal imaging are carried out together.
- We back up the thermal patterns with moisture readings.
- The Premium report reaches you the same day, and we go through it with you in person.
How to prepare
- Make sure the loft hatch can be reached
- Unlock side gates and any roof access doors
- Let us know about parking near the property
Arrange a survey
A quick phone call is normally the easiest start: ring 07833 053749 or drop us an email. The price is agreed before a date is set.
Advice
Signs you need a thermal roof survey in West Norwood
After a long-running leak, insulation under a flat roof can stay wet. Owners want to know how far it has spread before deciding what to do. A thermal survey, checked with moisture readings, can give a much clearer picture.
Signs worth acting on include:
- Wet areas near outlets and upstands
- Heat escaping through the roof
- Missing or slipped insulation
- Water that travels before it shows
For site and facilities teams at buildings such as St Luke's Church of England Primary School, a view from above covers a wide roof far faster than walking it.
Before you book anyone
- Which viewpoints they use to see the roof
- Whether the inside of the roof is included
- Whether any drone flown is registered with the CAA
- How long they’ve been surveying roofs
Common questions in West Norwood
How do I find out if my home in West Norwood is listed?
You can check whether a building is listed on Historic England’s list, and your council can tell you if it is in a conservation area. Listed building consent is needed for changes that affect a listed building’s special interest, and conservation areas can limit changes of roofing material.
Can parking be tricky for a visit in West Norwood?
Parking in West Norwood, as in most of London, takes a little planning: a visitor permit or a nearby bay makes the day run more smoothly.
Do I have to be there for the survey?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in.
What do I do with the report?
We email you the written report with photos and recommendations. It is yours to share with a seller, insurer, roofer or managing agent, whichever applies.
Can thermal imaging show missing insulation?
Thermal images can suggest where heat is escaping and where insulation may be missing. The survey isn’t an energy rating or a heat loss calculation, but the report shows where to look more closely.
Is West Norwood in your area?
Yes. We survey roofs across London and South East England, and that includes West Norwood.
What’s the best way to book?
To book, ring 07833 053749 or use the contact form with the address, the type of property and what’s prompted the survey. We will confirm the price and agree a day with you.
Places near West Norwood
What else we do in West Norwood
Drones, thermal imaging and West Norwood roofs
Kingswood House, about 0.6 miles east, is one of the historic houses in the wider area around West Norwood. Older homes in the wider area often have features worth a closer look, such as lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. Many homes in inner London are Victorian and Edwardian terraces, frequently with Welsh slate roofs. A butterfly roof with a central valley gutter, tucked behind a parapet wall, is common on these houses. Lead flashings, party-wall upstands and shared chimney stacks are typical of these houses, if yours is one of them. Steep or complicated roofs are often hard to see from ground level, which is where photos from the air and thermal images help.
For businesses in and around places such as Centrale Croydon, big, flat commercial roofs are where close-up aerial shots and thermal images help most. If you live in an older home near West Norwood Congregational Church, thin or patchy insulation under an old roof often shows up clearly on a thermal image.
West Norwood is about 5 miles south of London, in Greater London. From houses to flats and shops in West Norwood, we can survey the roof. We cover towns and villages across Greater London, from the larger towns to small villages.
Every address in SE19, SE27 and SE21 is covered for thermal roof surveys. Whether your property is on Crown Lane, Dover Road and Moore Road or anywhere close by, we can help. You will find West Norwood on the A214 and A215, so it’s easy for us to get to. Neighbouring places we cover for thermal roof surveys include Norwood New Town (1 mile south), Gipsy Hill (1 mile south-east), Upper Norwood (1 mile south-east), West Dulwich (1 mile north-east) and Crystal Palace (1 mile south-east). Within a short drive, we also cover London (5 miles north), City of Westminster (7 miles north), Marylebone (7 miles north), Kensington (7 miles north-west), St Pancras (7 miles north) and Shoreditch (7 miles north).
What’s near West Norwood
Locally, jobs take us to homes and businesses close to Long Meadow, Norwood School and Hillcrest, among other places. West Norwood’s nearest station is West Norwood station, about 0.5 miles north-west. Other landmarks nearby include Centrale Croydon (3.5 miles south) and St Christopher's Hospice (1.6 miles east). For a walk, there is Dulwich Upper Wood and Battersea Park Lake.
Why get it checked now?
For buyers, a thermal survey adds detail that a visual inspection can’t give. Finding hidden moisture before exchange gives you facts to raise with the seller. Any roof job in West Norwood means planning around parking, neighbours and access. Knowing what’s needed early gives you time to plan it calmly.
To find out what your survey will cost, ring 07833 053749 or email us and tell us about the roof. The price is agreed before a date is set.
What you get with us
- 98% customer satisfaction
- Thermal imaging and drone inspection where they help
- 5,000+ roofs surveyed
- Prices that include VAT
Read our cost guide and our case studies.