Greater London · London and the South East
Storm Damage Roof Report in White City
We take a careful look at the roof at your property in White City, and put it all in a written report with photos.
- Gutters pulled loose in the wind
- New damp or leaks inside
- Ridge tiles that have come loose
Storm damage roof reports for homes and businesses in White City
The Financial Ombudsman looks at three things when it considers a storm damage complaint: were there storm conditions on or around the date, is the damage consistent with a storm, and was the storm the main cause. We record what the roof shows about the damage and its likely cause. Weather records for the date are for you or your insurer to check. Typical surveys look at gaps where slates or tiles have gone and damage from fallen branches or debris, across ridges and hips, chimney stacks and gutters and fascias.
Water getting into a London home often comes from a detail you can’t see from the street: a butterfly roof’s central valley gutter, a parapet gutter, a chimney flashing or a flat roof over a back addition. Whether you’re tracing a leak or recording storm damage in White City, those are among the first places to look. A hidden gutter that overflows can send water a long way before it shows.
The written findings come by email, ready to forward to whoever needs them. Basic reports come within 48 hours, Standard within 24–48 hours and Premium on the day.
- Where
- White City (W12, W11, W10)
- Region
- Greater London
- Prices
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Survey days
- Weekdays and weekends
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Updated
- 27 October 2026

Why act early in White City
Once the storm has passed, damage that looked minor can let water in for months. Acting quickly typically means less damage overall. Blocked gutters and hoppers on London houses overflow and soak brickwork. A small blockage left for a few winters becomes a damp problem.
Our price is from £150, including VAT. Basic starts from £150, Standard from £250 and Premium from £400, VAT included, and we can help you choose.
Why book us in White City
- Independent findings on the roof’s condition
- Packages from £150, with VAT included
- We hold a CAA Flyer ID and Operator ID
- Surveys seven days a week
How we price storm damage roof reports
All our prices include VAT. What changes the price is:
- The shape of the roof and its details
- Any need for thermal images or a drone flight
- The size of the roof
- Whether it’s a home or a commercial building
To find out what your survey will cost, phone 07833 053749 or use the contact form and let us know about the roof. The price is agreed before a date is set.
Booking your survey
Some details help us suggest the right survey and price. When you get in touch, it helps to mention:
- What made you get in touch
- Where any leaks, stains or damp patches show inside
- The kind of building and roof involved
- The address and postcode of the property
Getting a price is simple: just ring 07833 053749 or send us an email and give us a few details about the property and we will explain which survey suits. We confirm the price before anything is booked.
Can I check my roof myself?
Watch the gutters in a downpour, from a window or the ground. Overflowing water can be a sign of a blockage or a gutter that has dropped.
A DIY look is useful, but it isn’t a survey. You won’t see flashings, valleys or the backs of chimneys properly from ground level, and those are details a survey looks at closely.
Landlord and commercial surveys in White City
Letting agents can arrange access with tenants. We survey seven days a week, which helps when tenants work during the week.
Roof problems in a rented home affect tenants as well as the building. A survey helps you spot issues early and plan the work around your tenants.
Nearby places to White City
What else we do in White City
Wind, rain and roofs in White City
With Leighton House about 1.3 miles south-east, White City sits in an area with a long building history. Older roofs in the wider area can hide decades of patch repairs, so the detail matters, and a listed home or one in a conservation area may need consent for changes of material. Inner London’s Victorian and Edwardian terraces often have Welsh slate roofs. Behind many of their parapets sit butterfly roofs and valley gutters that can’t be seen from the pavement. Lead flashings, party-wall upstands and shared chimney stacks are typical of these houses, if yours is one of them. Where water gets in depends a good deal on what the roof is made of and how it is detailed.
Take an older house close to St Michael and St George: old mortar, worn lead and slipped slates are the usual suspects when water gets in. Landlords with a home close to Shepherds Bush station may find that a tenant living with a leak needs the cause found, not just the stain painted over.
White City is about 1 mile north-west of Kensington, in Greater London. We carry out storm damage roof reports for homeowners, landlords and businesses in White City. White City is one of the towns and villages in Greater London where we work for storm damage roof reports. You can also see our page for London.
Postcode districts we cover here for storm damage roof reports: W12, W11 and W10. We offer storm damage roof reports to properties on Bard Road, Wood Lane and Abdale Road and the roads around them. We also cover the places around White City: Shepherd's Bush (1 mile south), Notting Dale (1 mile east), North Kensington (1 mile north), Notting Hill (1 mile east) and Kensal Town (1 mile north-east). Further out, we also cover London (6 miles east), City of Westminster (3 miles east), Marylebone (3 miles east), St Pancras (5 miles east), Shoreditch (6 miles east) and Walthamstow (10 miles north-east).
Local landmarks in White City
Locally, jobs take us to homes and businesses close to Hammersmith Park, Star Chamber Academy and Kensington Aldridge Academy, among other places. Also close by are The Favourite pub (0.5 miles south-east) and Polish Library POSK in London (1.4 miles south-west). The closest station to White City is Shepherds Bush station, about 0.5 miles south-east of the centre. Nearby you will also find Princess Louise Hospital (0.5 miles north) and Culture House (0.5 miles south). Open spaces near White City include The Long Water and Greville Place nature reserve.
White City: your questions answered
How do I find out if my home in White City is listed?
The council and Historic England’s list are the places to check. Either can affect what roof work is allowed, so it’s worth checking before planning any.
Is parking a problem for a survey in White City?
Parking in White City, as in most of London, takes a little planning: a visitor permit or a bay close to the door helps a lot, so mention what’s available when you book.
Do you survey roofs on blocks of flats?
Yes, if the freeholder or managing agent agrees access. We check the parts we are given access to, and the report makes that clear.
Will you deal with the insurance company for me?
No. We write an independent report, and you decide how to use it. Your insurer may appoint its own loss adjuster.
How long will you be at the property?
Time on site depends on the roof; most visits take between one and two hours at a typical home, and more on a big or complicated roof. The written report follows by email.
How do I book a survey in White City?
To arrange a survey, phone 07833 053749 or send us an email and tell us the address and what you want to find out. We will confirm the price and find a day that suits.
Do I need to be at home?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in, while outside access can be discussed when you book.
Do you need a storm damage roof report in White City?
A storm often finds a roof’s existing weak spots. Nail fatigue, eroded ridge mortar and tired flashings can all fail in high winds. We record recent damage alongside older defects.
It is worth booking a survey if you’ve seen:
- Damaged gutters and fascias
- Damage from fallen branches or debris
- Damaged pots on the stack
- Damaged ridges and hips
If you look after a shop, office or commercial unit, for example near Westfield London, water through a ceiling can damage stock and close a sales floor, so the source needs finding fast.
Choosing a roof surveyor
- Which parts of the roof they’ll actually see
- How soon the report will arrive
- How long they’ve been surveying roofs
- What happens after the report arrives
The survey, step by step
Safety comes first on every visit. We inspect what can safely be seen, and if part of the roof cannot be seen, the report says so. Most visits take roughly 1–2 hours for most homes, depending on how much of the roof was hit. In converted houses and mansion blocks, the loft hatch is often on a shared landing. If that applies to your building, it’s useful to agree access with the neighbours or the managing agent first. Otherwise, the visit in White City runs like any other.
- We start with the details: when the storm hit and what damage you can see.
- We view the roof from wherever it can safely be seen, including the loft where there’s access.
- The damage is recorded with photographs, area by area.
- We note the likely cause, including any signs of wear that were there before the storm.
- You get a written report you can pass to your insurer.
How to prepare
- Agree roof access with the managing agent if it’s shared
- Note where any stains or damp appear
- Check we can get to the back of the property
How to book
We survey roofs on any day of the week. To arrange a day that suits you, call 07833 053749 or send us an email.