Greater London · London and the South East
Shepherd's Bush Roof Leak Investigation
Find out what’s going on with the leaking roof before you spend money on it. Roof leak investigations in Shepherd's Bush.
- Wet patches on loft insulation
- A leak that comes and goes with the weather
- Damp ceilings under a flat roof
Surveys for landlords and agents in Shepherd's Bush
Letting agents frequently book on a landlord’s behalf. We agree a time with the tenant beforehand.
A roof problem in a let property affects your tenants as well as the building. A survey helps you spot issues early and plan the work with less disruption.
About our roof leak investigation in Shepherd's Bush
We use moisture detection and thermal imaging where they help. Moisture detection confirms where timbers, plaster or insulation are damp. A thermal camera shows patterns of temperature rather than water, so its findings are checked with moisture readings. Thermal imaging is part of the Premium Survey, and moisture detection comes with Standard. The best thermal results come after a sunny day, with a dry roof and little wind. We survey rooflights and dormers, the roof space and slate and tile slopes, and the problems we’re asked to look at most are damp walls below an overflowing gutter and ceiling stains that grow after rain.
Water getting into a London home often comes from a detail you can’t see from the street: a butterfly roof’s central valley gutter, a parapet gutter, a chimney flashing or a flat roof over a back addition. For a leak or storm damage in Shepherd's Bush, those hidden details are where the inspection begins. A hidden gutter that overflows can send water a long way before it shows.
Where we can’t see part of the leaking roof, the report says so. You’ll know exactly what was inspected and what wasn’t.
- Location
- Shepherd's Bush (W12, W11, W14)
- Region
- Greater London
- Cost
- From £150 inc. VAT
- Reports
- A written report with photos, by email
- Appointments
- Weekdays, Saturdays and Sundays
- Insured
- PI and public liability insurance
- Telephone
- 07833 053749
- Updated
- 27 October 2026
Places near Shepherd's Bush
Also in Shepherd's Bush
Shepherd's Bush questions
Is parking a problem for a survey in Shepherd's Bush?
Sometimes, yes. If Shepherd's Bush has controlled parking where you are, a visitor permit is the easiest answer.
Do you carry out roof surveys in Shepherd's Bush?
Yes, Shepherd's Bush is one of the places we work. Every survey there gets the same written report with photos.
Can you survey a shared roof?
Yes, as long as access is agreed. Roofs over flats are often shared, so the building owner or managing agent needs to agree access. We can only inspect what we are given access to.
Are you insured?
Our cover is professional indemnity plus public liability.
What’s the best way to book?
To arrange a survey, call 07833 053749 or email us with the address, the type of property and what’s prompted the survey. We’ll confirm the price and find a day that suits.
Is it the same as a RICS Level 2 or Level 3 survey?
No. Our survey looks at the roof, not the whole building. If you need a full building survey, you will need a RICS survey as well.
Do you use drones?
Yes, where it applies and safe. We are a CAA-registered drone operator (Flyer ID and Operator ID), flying a sub-250g drone. It is included in the Drone Roof Survey and, where it applies, the Premium Survey.
What affects the price in Shepherd's Bush
Prices vary from roof to roof, and it comes down to:
- How complicated the roof is, with its valleys, chimneys and parapets
- If the survey needs thermal imaging or a drone
- Building height and the viewpoints available
- Whether you choose the Basic, Standard or Premium Survey
A small, low roof with good viewpoints takes less time than a tall, complicated one, and the package matters as well. We will give you the figure before anything is booked.
What to tell us when you get in touch
There’s no need for technical words. It’s enough to let us know:
- The kind of building and roof involved
- Any marks or damp showing indoors
- Whether there’s a loft hatch, a shared roof or tricky access
- Where the property is, with the postcode
If you are buying, it’s useful to book soon after your offer is accepted, so there is time to use the report before exchange. Otherwise, simply ring 07833 053749 or send us an email whenever suits you.
DIY checks: what’s safe
It’s useful to keep a record: when leaks happen, ground-level photos and any past roof work. Share it with us when booking, as it helps us focus the survey.
What you cannot do safely is get up close. Slates, tiles, flat roofs and rooflights can give way. That’s where a survey comes in.
What happens on the day
Time on site depends on the size and shape of the roof, but as a rough guide the survey takes between one and two hours for most homes, though a hard-to-trace leak can take longer. If you have questions on the day, just ask. In a London conversion, the way into the loft space is frequently from a communal landing or the top flat. Where that’s the case, access needs agreeing with whoever controls that landing. Otherwise, the visit in Shepherd's Bush runs like any other.
- You tell us where the water shows and when it appears.
- The visit starts indoors, at the stain and in the loft.
- Outside, we look at every likely route in.
- We use moisture detection, and thermal imaging where it is useful.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Before the survey
- Have any questions written down, so nothing gets missed
- Move anything stored under the loft hatch
- Buyers: confirm access with the estate agent or seller
Arrange a survey
Photos help, if you have them. Take them safely from the ground or a window. To send them or to book, phone 07833 053749 or email us.
Related advice
Signs you need a roof leak investigation in Shepherd's Bush
A chimney stack has a good many places for rain to get in. Water can enter through crumbling mortar, cracked flaunching, worn flashings or uncapped pots. It can show up on the chimney breast, nearby ceilings or in the roof space.
It is worth booking a survey if you’ve seen:
- Drips from nail tips in a cold loft
- Water that shows only in certain storms
- Wet patches high on an inside wall
- Wet patches on loft insulation
If you look after a building such as Addison Primary School, a leak through a large roof is frequently found some distance from where the water shows inside.
What to check before booking
- Do they have a CAA Flyer ID and Operator ID for drone work?
- Will the report include photos?
- How soon the report will arrive
- Which limits apply to the survey
Roof leak investigations in Shepherd's Bush: local notes
Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. A butterfly roof with a central valley gutter, tucked behind a parapet wall, is common on these houses. Lead flashings, party-wall upstands and shared chimney stacks are typical of these houses, if yours is one of them. Different coverings let water in at different points, which shapes where the search starts. Leighton House, about 0.9 miles south-east, is one of the historic houses in the wider area around Shepherd's Bush. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs, and a listed home or one in a conservation area may need consent for changes of material.
If you let a flat or house near Shepherds Bush station, a tenant living with a leak needs the cause found, not just the stain painted over. For an older house near a landmark like Shepherd's Bush Tabernacle, leaks on older roofs often start at lead flashings, valleys or around old chimney stacks.
Shepherd's Bush is about 1 mile west of Kensington, in Greater London. Bookings from Shepherd's Bush are handled just like any other: get in touch, agree the price and pick a day. Our Greater London coverage includes Shepherd's Bush.
Roof leak investigations in W12, W11 and W14 are booked the same way as anywhere else. Whether your property is on Bard Road, Stowe Road and Wells Road or anywhere close by, we can help. With the A402 close by, Shepherd's Bush is easy for us to reach for roof leak investigations. We also cover the places around Shepherd's Bush: White City (1 mile north), Holland Park (1 mile east), Notting Hill (1 mile north-east), Kensington (1 mile east) and Notting Dale (1 mile north-east). Further out, we also cover London (5 miles east), City of Westminster (3 miles east), Marylebone (3 miles east), St Pancras (5 miles east), Shoreditch (6 miles east) and Walthamstow (10 miles north-east).
Around Shepherd's Bush
We work in homes and buildings around The Cardinal Vaughan Memorial RC School, Corona Theatre School and Polish Library POSK in London and the streets around them. You will also find Hammersmith Park (0.5 miles north-west) and The Central Bar (under half a mile east). Shepherd's Bush has its own railway station: Shepherds Bush station. Nearby you will also find West 12 Shepherds Bush (under half a mile east) and Culture House (within half a mile west). The countryside around Shepherd's Bush includes WWT London Wetland Centre and The Long Water.
What we cannot see
We only report whatever is safely visible on the day, so some things are outside what a survey can do:
- Structural calculations (that is a structural engineer’s job)
- Defects hidden under coverings or inside walls without opening up
- Plumbing leaks that look like roof leaks
If in doubt, call 07833 053749 or email us and we’ll point you to the right survey before you book. The full list of what we check.
What this survey covers
- Valleys and parapet gutters
- The roof space
- Flat roof details
- Slate and tile slopes
- Rooflights and dormers
- Chimney stacks
- Lead flashings