Greater London · London and the South East
White City Roof Leak Investigation
Tracing where water is getting into your roof for White City, from an experienced roof surveyor. You get a clear written report with photographs.
- Leaks at a dormer or roof window
- Wet patches high on an inside wall
- Water that shows only in certain storms
What happens on the day
Before we start, tell us why you’ve booked: buying, a leak, storm damage, new work or just wanting to know where things stand. It helps us focus on what matters most to you. The visit usually takes roughly 1–2 hours for most homes, though a hard-to-trace leak can take longer. In White City, visits are available on weekdays and at weekends. It helps if you can point us to a visitor permit or a nearby bay, and to clear a path to the loft hatch. Upstairs rooms at the back are useful too, as they often give the best view of a rear addition.
- We start with what you’ve seen: where the stain is and when it gets worse.
- The visit starts indoors, at the stain and in the loft.
- We check the likely entry points outside, such as flashings, valleys, chimneys and gutters.
- We use moisture detection, and thermal imaging where it is useful.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Getting ready for the survey
- For flats, check roof access has been agreed
- Tell us about parking before the day
- Make sure pets are kept safely away
Book a survey
Not sure which survey you need? It’s easiest to ring 07833 053749 or use the contact form and describe the roof and why you want it surveyed. We will explain the options and the price.
Related advice
Roof leak investigation in White City: what you get
The aim is to find where the water is getting in and explain it. You get a report with photos showing the likely entry point and the route the water is taking, and recommends what should be done. Whoever does the work then has a clear starting point. We find and report the source, while the repair is a separate matter. Common reasons to book are drips from nail tips in a cold loft and damp on a chimney breast, on flat roof details, lead flashings and the roof space.
Water getting into a London home often comes from a detail you cannot see from the street: the valley gutter in a butterfly roof, a parapet gutter, a chimney flashing or the flat roof over a rear extension. Whether you’re tracing a leak or recording storm damage in White City, those are among the first places to look. Water from a hidden gutter can run along joists and show up a room or two away.
Report times depend on the survey you book: the Basic Survey within 48 hours, the Standard Survey in 24 to 48 hours and the Premium Survey on the same day.
- Location
- White City (W12, W11, W10)
- Wider area
- Greater London
- Cost
- From £150 inc. VAT
- Report
- Written, with photos, emailed to you
- When we survey
- Monday to Sunday, daytime
- Insured
- PI and public liability insurance
- Call
- 07833 053749
- Page updated
- 27 October 2026
Your questions about roof leak investigations in White City
Will parking be an issue for a roof survey in White City?
It depends on the street. Where there are permit zones, a visitor permit or nearby pay-and-display bay works well, and a driveway is even better.
How do I find out if my home in White City is listed?
We can’t confirm that for you, but Historic England’s list and your council can. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
Can thermal imaging help find my roof leak?
Thermal imaging is used where it’s useful, and it is part of the Premium Survey. It shows temperature differences, not water itself, so we confirm its findings with moisture readings.
Do you use drones?
Yes, where it applies and safe. We fly a sub-250g drone and we’re a CAA-registered drone operator (Flyer ID and Operator ID). It is included in the Drone Roof Survey and, where it applies, the Premium Survey.
Can you always find the source?
We can’t promise it. Some leaks hide well, particularly those that need wind-driven rain. Where the source is not certain, we list the likely routes in order.
Do you work in White City?
Yes. We survey roofs in White City and the rest of Greater London. For a price, ring 07833 053749 or email us.
Does the report include photos?
Yes. Photographs are part of every report, so you can see exactly what each finding refers to.
Prices for roof leak investigations in White City
A few things affect what a survey costs:
- Building height and the viewpoints available
- Which survey package you book
- How many separate roofs there are, such as extensions, dormers and garages
- The use of thermal imaging or a drone
Simple, low roofs take less time to survey than tall or complicated ones, and the package matters as well. We will give you the figure before anything is booked.
What we need to know
Getting the details right at the start saves time. It helps to include:
- Where any leaks, stains or damp patches show inside
- Your timetable, such as an exchange date
- Photos of the roof, taken safely from the ground or a window
- The type of building and roof, such as pitched or flat
Buyers should book once an offer has been accepted, so there is time to use the report before exchange. For any other survey, just ring 07833 053749 or email us when you are ready.
Places near White City
Other services in White City
DIY checks: what’s safe
A lot can be seen from the ground. With binoculars, look for slipped or missing slates and tiles, gaps along the ridge and leaning chimneys. Never climb onto the roof to look.
After heavy rain, check ceilings and the tops of walls for new stains. Photograph them and note the date, as it helps a surveyor trace the cause.
What we can’t see
Our survey isn’t a RICS Level 2 or Level 3 survey, a structural engineer’s report or an asbestos survey. Other limits to bear in mind:
- A promise to find every leak on a single visit
- Faults hidden behind ceilings or boarding
- Water from pipes, tanks or heating systems
Not sure which survey suits your roof? You can phone 07833 053749 or drop us an email and we’ll tell you before you book. The full list of what we check.
What we check
- The roof space
- Slate and tile slopes
- Chimney stacks
- Flat roof details
- Valleys and parapet gutters
- Lead flashings
- Rooflights and dormers
Roof leak investigations in White City: local notes
Leighton House, about 1.3 miles south-east, is one of the historic houses in the wider area around White City. Older homes in the wider area frequently have features worth a closer look, like lead valleys, tall stacks and roofs that have been patched over the years, and a listed home or one in a conservation area may need consent for changes of material. Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. Many have butterfly roofs draining to a central valley gutter, with parapet walls and gutters hidden behind them. In a house like that, shared stacks, party-wall upstands and lead flashings all need looking at as far as they can be seen. Each of these roof types has its own typical places for water to get in.
If you look after a building like Ark Swift Primary Academy, a leak through a large roof is frequently found some distance from where the water shows inside. Shop and office owners around Westfield London may find that finding where water is getting in quickly keeps disruption down. Landlords with a home close to Shepherds Bush station may find that a clear finding on where water gets in helps you brief a roofer straight away.
White City is about 1 mile north-west of Kensington, in Greater London. We provide roof leak investigations for householders, landlords and businesses in White City. We cover towns and villages across Greater London, large and small. You can also see our page for London.
We work across the W12, W11 and W10 postcode area for roof leak investigations. You will find streets such as Bard Road, Wood Lane and Abdale Road. We also cover the places around White City: Shepherd's Bush (1 mile south), Notting Dale (1 mile east), North Kensington (1 mile north), Notting Hill (1 mile east) and Kensal Town (1 mile north-east). We also work in nearby towns such as London (6 miles east), City of Westminster (3 miles east), Marylebone (3 miles east), St Pancras (5 miles east), Shoreditch (6 miles east) and Walthamstow (10 miles north-east).
What’s near White City
In White City, that means homes and buildings near Hammersmith Park, Star Chamber Academy and Kensington Aldridge Academy and the streets around them. Nearby too are The Favourite pub (0.5 miles south-east) and Polish Library POSK in London (1.4 miles south-west). The nearest railway station is Shepherds Bush station, roughly 0.5 miles south-east. Nearby you’ll also find Princess Louise Hospital (0.5 miles north) and Culture House (0.5 miles south). Green spaces nearby include The Long Water and Greville Place nature reserve.
Rented homes, blocks and businesses
Landlords and agents in White City book surveys as well as homeowners. The report gives you a dated record of the leaking roof, with photos, useful for planning maintenance.
If you own several properties, surveys can be booked for more than one address. To arrange surveys for several addresses, call 07833 053749 or email us.
Tips from our surveys
Getting the most from a roof leak investigation starts before we arrive and carries on afterwards. Tips:
- Move stored items away from the hatch
- Mention any plumbing above the damp area
- Keep water away from lights and sockets
- Mention earlier attempts to fix the leak
Standard includes a follow-up consultation to talk the findings through, while Premium includes one in person. It is a chance to ask about anything in the report.
After a downpour, look in the roof space with a torch, keeping to boarded areas. Look for drips, damp patches and stains on timbers. Take photos of anything that changes.