Greater London · London and the South East
Connaught Village Roof Leak Investigation
We take a careful look at the leaking roof at your property in Connaught Village, and put it all in a written report with photos.
- Water coming in around a roof light or dormer
- Damp on a chimney breast
- Wet patches high on an inside wall
Roof leak investigation in Connaught Village: what you get
Water is good at hiding where it gets in. Water often travels along timbers or underlay before it finds a way down, so a ceiling stain is rarely directly below the cause. Our leak investigation traces it back, one likely route at a time. A repair aimed only at the stain can miss the cause entirely. Tracing the route first means any work can be aimed at the right place. We survey rooflights and dormers, lead flashings and the roof space, and the problems we are asked to look at most are water that shows only in certain storms and water dripping from rafters or underlay.
Many London homes are well over a century old and their roofs have been patched more than once. Insurers normally exclude wear and tear, so it is useful to know whether damage is old or new. That is as true in Connaught Village as anywhere in London. Photos and a written account give you something specific to show an insurer, a landlord or a roofer.
The report is yours to share with whoever needs it: your solicitor, the seller, your insurer, a roofer or the building’s managing agent, whichever applies.
- Location
- Connaught Village (W1U, W1H, W2)
- Wider area
- Greater London
- Price
- From £150 inc. VAT
- Your report
- Emailed report with photos and recommendations
- Survey days
- Monday to Sunday, daytime
- Insured
- Professional indemnity and public liability
- Phone
- 07833 053749
- Updated
- 27 October 2026
What happens on the day
A survey visit follows a simple order: we hear what you’ve seen, look at the roof from every safe viewpoint, take photos as we go and make notes for the report. It usually takes between one and two hours at most homes, though large, tall or awkward roofs take more time. In a London area like Connaught Village, the main things to sort out are parking and access: tell us about permits, visitor bays or off-street space, which floor the property is on and how to get into the loft. We then look at everything that’s safely in view from the ground, windows, the loft and, where it’s safe, the roof itself.
- We start with what you’ve seen: where the stain is and when it gets worse.
- We check the stain, the ceiling and the loft above it.
- Likely entry points outside are looked at, from flashings and valleys to gutters and outlets.
- Moisture readings and thermal imaging are used where they help.
- Your report sets out where the water is most likely getting in, with photos and recommendations.
Before we arrive
- If you’re buying, let the agent know when we are coming
- Have any paperwork from past roof work to hand
- Leave side gates unlocked
Booking a survey
Unsure which package suits your roof? It’s easiest to call 07833 053749 or send us an email and describe the roof and why you want it surveyed. We will explain the options and the price.
Related advice
Should I look at the roof myself first?
Look up at the roof after a storm, from ground level: pieces of tile or slate on the ground, a gap in the ridge or a lifted flashing are all worth noting. Leave anything above ground level to a survey.
Your own check is a good start, but it isn’t a survey. From ground level, valleys, flashings and the backs of chimneys are often out of sight.
Signs you need a roof leak investigation in Connaught Village
When a slate slips or a tile cracks, the underlay takes the water. Old bitumen felt may cope for a while, but it tears and sags with age, while some very old roofs have nothing under the coverings. On slate roofs, slipping is often caused by corroded nails.
Here are some of the things we see frequently:
- Staining around the chimney inside
- Ceiling stains that grow after rain
- A leak that comes and goes with the weather
- Water coming in around a roof light or dormer
Shop and office owners around Harrods may find that finding where water is getting in quickly keeps disruption down.
Before booking anyone
- What they will not be able to tell you
- Which viewpoints they use to see the roof
- Their report turnaround times
- Are they insured for the work?
Also near Connaught Village
Other services in Connaught Village
Different roofs, different checks
Parapet and box gutters
We check the linings, joints and outlets where we can see them safely, and look for signs of past overflowing.
Flat roof upstands and outlets
On a flat roof, a leak can show some distance from the split. Where conditions allow, moisture readings and thermal imaging help narrow it down.
Your questions about roof leak investigations in Connaught Village
Is my home in Connaught Village listed or in a conservation area?
Start with Historic England’s list for listing and your council for conservation areas. Either can affect what roof work is allowed, so it’s worth checking before planning any.
Is Connaught Village in the area you cover?
We do. The survey and report are the same in Connaught Village as anywhere else, and visits run on weekdays and weekends.
What does a roof survey cost?
Our price is from £150, including VAT. We confirm the price for your roof before you book, and it depends on the roof’s size, access and the package you choose. To get a price, call 07833 053749 or drop us an email.
Is there anything I need to do before the visit?
Keep a note of when it leaks. Move stored items away from the loft hatch. If water is near any fittings, have an electrician check them.
Do I have to be there for the survey?
It depends on what we need to see. Inside the building and in the loft, we need someone to let us in.
Do you use thermal imaging to find leaks?
Thermal imaging is used where it’s useful, and it’s included in our Premium Survey. It shows temperature differences, not water itself, so anything it suggests is checked with moisture readings.
How do I arrange a roof leak investigation in Connaught Village?
To arrange a survey, ring 07833 053749 or email us and let us know the address and what you need to know. We will confirm the price and find a day that suits.
Leaks and storm damage in Connaught Village
Handel Hendrix House, about 0.9 miles east, is one of the historic houses in the wider area around Connaught Village. Period homes nearby can have lead valleys, tall chimneys and a patchwork of past repairs. Close to the centre of London, a great many houses are Victorian or Edwardian terraces, many of them roofed in Welsh slate. A butterfly roof with a central valley gutter, tucked behind a parapet wall, is common on these houses. If your home in Connaught Village is one of them, lead flashings, party-wall upstands and shared chimney stacks are part of the picture too. Where water gets in depends a good deal on what the roof is made of and how it is detailed.
Landlords with a home close to London Paddington station may find that a tenant living with a leak needs the cause found, not just the stain painted over. For site and facilities teams at buildings such as Hampden Gurney CofE Primary School, a leak through a large roof is often found some distance from where the water shows inside.
Connaught Village is about 1 mile west of City of Westminster, in Greater London. We provide roof leak investigations for homeowners, landlords and businesses in Connaught Village and nearby. Connaught Village is one of the towns and villages in Greater London we cover.
Surveys in W1U, W1H and W2 are booked the same way as anywhere else. Streets in the area include Craven Road, Harbet Road and Edgware Road, and we cover them all. Connaught Village sits on or near the A40 and A402, so getting to you is simple. If you are just outside Connaught Village, we cover Hyde Park Estate (1 mile west), Tyburn (1 mile south-east), Paddington (1 mile north-west), City of Westminster (1 mile east) and Paddington Green (1 mile north-west). Larger places within reach include London (3 miles east), Shoreditch (4 miles east), Walthamstow (8 miles north-east), Hoxton (4 miles east), Whitechapel (4 miles east) and Hampstead (3 miles north).
Landmarks near Connaught Village
In Connaught Village, that means homes and buildings near Hyde Park, North Westminster Community School and Duke Of Kendal pub and the streets around them. Also close by are International Community School (less than half a mile north-west) and Royal Society of Medicine Library (0.8 miles east). The nearest railway station is London Paddington station, about 0.5 miles west of the centre. A little further out are Fortius Clinic (0.6 miles east) and Montfichet's Tower (2.8 miles east). Open spaces near Connaught Village include The Long Water and Greville Place nature reserve.
Useful tips for Connaught Village property owners
There’s plenty you can do without going near the roof. Here’s what helps most:
- Make sure the loft is accessible
- Catch drips in a bucket and protect the floor
- Mention any plumbing above the damp area
- Keep a photo record of the damp patch
Keep the report after the work is done. If the leak returns, it’s a useful record of what was found.
After a downpour, look in the loft space with a torch, keeping to boarded areas. Watch for water marks, wet underlay and damp wood. Photograph anything new.
Why get it checked now?
Water and electrics do not mix. If water is reaching a light fitting or switch, keep clear of it and have an electrician check it. Then the source needs tracing. A hidden valley or parapet gutter on a London house can hold water for weeks before anyone notices. When the stain finally shows, the damage underneath is often older than it looks.
Price depends partly on the package: from £150 for Basic, £250 for Standard and £400 for Premium, including VAT. The roof’s size, height and access matter as well.
Why book us in Connaught Village
- Every finding written up with photos
- Surveys on weekdays and at weekends
- Thermal imaging and drones used where they help
- 5,000+ surveys completed
Take a look at what a roof survey costs or what we found on two real jobs.