Surrey · London and the South East
Flat roof survey in Ashford, Surrey
Need a flat roof survey in Ashford? We can help, with a written report you can act on. Book a weekday or weekend visit.
- Dips that suggest the deck is deflecting
- Outlets that hold water back
- Gaps at upstands and abutments
How a flat roof survey works in Ashford
Ponding is often the first sign that something on a flat roof isn’t right. It can mean the falls were never right, an outlet is blocked or the deck has started to sag. The survey notes any ponding, the state of each outlet and any dips that hint at a sagging deck. Where the deck may be a structural issue, our report says a structural engineer should look at it. We are often asked to look into pools of water lying on the roof and cracked or split membrane, on single-ply membranes, mastic asphalt and GRP fibreglass.
In a town like Ashford, flat roofs are common on rear extensions, garages, porches and dormers. Many are felt, and newer ones may be EPDM rubber or GRP. Ponding water, splits along the edges and lifting upstands are the usual warning signs. Standing water days after rain often shows a flat roof needs attention.
What you get is a clear record of the flat roof on the day we saw it. That makes it useful now and a handy reference later.
- Location
- Ashford (TW15, TW19, TW13)
- Region
- Surrey
- Cost
- From £150 inc. VAT
- Reports
- Written, with photos, emailed to you
- Survey days
- Weekdays and weekends
- Cover
- Professional indemnity and public liability
- Telephone
- 07833 053749
- Last updated
- 27 October 2026
Ashford: your questions answered
Is my home in Ashford listed or in a conservation area?
Your council is the best source, with Historic England’s list for listed buildings. A change of roofing material may need consent in either case, and councils can also use Article 4 directions.
Is Ashford in the area you cover?
Yes, Ashford is one of the places we work. Every survey there gets the same written report with photographs.
Do you cover flat roofs on blocks of flats?
Yes. We survey flat roofs on offices, shops, industrial units and blocks of flats. We quote bigger roofs on their size and how they’re reached, so please ring 07833 053749 or email us with the details.
When does the report arrive?
Each package has its own report time. Basic: within 48 hours. Standard: 24 to 48 hours. Premium: the same day. If you have a deadline, such as an exchange date, tell us as you book.
What happens after the survey?
The report arrives by email, with photographs and clear recommendations. The Standard Survey includes a follow-up consultation, and the Premium Survey an in-person consultation, so you can talk the findings through.
Does the survey cover asbestos?
Asbestos testing isn’t part of our survey. Where a roof has materials that might contain asbestos, like old cement sheeting, the report flags them so a specialist asbestos surveyor can check them.
Will you check the loft?
If there is a loft and safe access to it, yes. The roof space can show things the outside can’t, such as damp timbers, staining or daylight.
Towns and villages near Ashford
Other services in Ashford
The survey, step by step
The visit usually starts outside and finishes in the loft: first the slopes, edges and gutters from every safe viewpoint, then the roof space where it can be reached. All told, expect an hour or two at a typical home; commercial roofs usually need 3–4 hours. Most visits in a town like Ashford start at the front of the house and work round to the back. The back garden is often where extensions, dormers and rear slopes are best seen. Then, if it can be reached safely, we look in the loft.
- We start with the details: the address, the roof’s use and any leaks or stains.
- We view the roof from the ground, from windows and from the roof where it’s safe to do so.
- We check and photograph the covering, the falls, the upstands, the outlets, the trims and any rooflights.
- We check the rooms or spaces under the roof for staining where we can reach them.
- We send a written report with photos, the defects we found and what we recommend.
Before we arrive
- Make sure pets are kept safely away
- Tell us where we can park nearby
- Clear the way to the loft hatch
Booking a survey
Booking is simple: just call 07833 053749 or drop us an email, let us know about the property and we’ll explain which survey suits. The price is agreed up front.
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Leave it or get it looked at?
Standing water on a flat roof rarely sorts itself out. It typically points to an outlet, the falls or a sagging deck, and each wet season wears the covering further. Knowing the cause early gives you more choice over what to do. Around Ashford, gutters that overflow soak the wall below. At roof level, a loose tile or tired flashing does the same. Left alone, both only get worse.
There are three survey packages: the Basic Survey from £150, the Standard Survey from £250 and the Premium Survey from £400, all inc. VAT. The price for your roof depends on its size, access and what you need to know.
What you get with us
- Weekday and weekend surveys
- 98% customer satisfaction
- Two decades and more of roof surveys
- Plain-English reports with photos
What we look for on each type of roof
GRP fibreglass
GRP roofs can last up to about 30 years when they’re laid well. Hairline cracks over board joints are an early warning we look out for.
Mastic asphalt
Without seams, asphalt tends to fail through cracking and at its skirtings. We record any crazing or splits and where water may be getting in.
Tips from our surveys
A few practical points come up again and again on our surveys. They’re worth knowing whatever the roof:
- Look for standing water a day after rain
- Check the outlets after the leaves fall
- Plan a survey before the covering reaches the end of its usual life
- Keep people off the roof unless they need to be there
Many people send the report to two or three roofers for quotes. With each roofer working from the same list, comparing quotes is simpler. You stay in control of who does the work and when.
Try not to let a flat roof become a walkway. Where someone does need access, ask them to use boards or a protected route, and remind them never to step on rooflights or fragile sheets.
Common roof problems in Ashford
Buyers frequently book after their home survey suggests a closer look at a flat roof. Owners and managing agents use a survey to plan upkeep, or ahead of a sale or a new lease. Either way, you get a clear record of the roof, with photographs.
People normally book a survey after spotting something like this:
- Ponding water that does not drain away
- Damaged trims at the roof edge
- Signs of deflection in the roof deck
- Water getting in at rooflights
If your home is one of the older ones in the streets near Parish Church of St Matthew, any flat roof added at the back or on a dormer is likely to be far younger, and less durable, than the main roof.
Before booking any roof surveyor
- How long they’ve been surveying roofs
- What they will not be able to tell you
- Whether the roof space is looked at, where there is one
- Whether they hold professional indemnity and public liability insurance
What you can safely check yourself
What you can’t do safely is get up close. Slates, tiles, flat roofs and rooflights can give way, and falls from height are serious. That part is for a survey, using safe viewpoints and a drone where applicable.
A lot can be seen from ground level. Binoculars help you spot slipped slates or tiles, gaps along the ridge and a leaning stack. Never climb onto the roof to look.
Flat roof surveys in Ashford: local notes
Handmade clay tiles and tile-hung walls are typical of Surrey’s older houses. A few of Surrey’s oldest buildings have heavy Horsham stone slab roofs. Flat roofs on extensions, dormers, garages and business units are found alongside them almost everywhere. Listing and conservation areas can both shape what roof work is allowed on an older home. Your council and Historic England’s list will tell you where you stand, ideally before any re-roofing is planned.
For landlords with property near Ashford Surrey station, the flat roof over a let home is worth a look before it becomes a tenant complaint. Anyone responsible for a site like Spelthorne College will know that large flat roofs, common on schools and other public buildings, need their outlets, upstands and coverings checked regularly.
Ashford is about 6 miles south of Hayes, in Surrey. We survey roofs in Ashford and the surrounding area across London and South East England. Our Surrey coverage includes Ashford. We also survey roofs in Guildford.
Surveys in TW15, TW19 and TW13 work the same way as everywhere else we cover. If you need a flat roof survey at a property on Church Road, Station Road and London Road or anywhere close by, we can survey it. Being close to the A30 and A308, Ashford is simple for us to get to. Other places close to Ashford include Littleton Common (1 mile south-east), Ashford Common (1 mile south-east), West Bedfont (1 mile north), Stanwell (2 miles north) and Hounslow (2 miles east). Within a short drive, we also cover Guildford (14 miles south), Woking (9 miles south-west), Camberley (13 miles south-west), Epsom (11 miles south-east), Ewell (11 miles south-east) and Egham (4 miles west).
Local landmarks in Ashford
Typical jobs here are in homes near Clarendon Primary School and Thomas Knyvett College and the streets around them. Ashford has its own railway station: Ashford Surrey station. A little further out are Ashford Hospital (0.7 miles north) and Spelthorne Museum (2.2 miles west). The countryside around Ashford includes Staines Reservoirs and Kempton Park Reservoirs.